Top Operations & Support Jobs in Pittsburgh, PA

Coordinates skip-tracing investigations to locate client debtors and collateral. Maintains account inventories, researches databases, evaluates vendors, manages recovery-vendor relationships, prepares production reports, and communicates results to clients and management. The role requires legally compliant investigative practices, strong organization, professional communication, time management, and independent as well as collaborative work focused on production and accountability.

Provides Sales and Revenue Operations support by processing orders, administering Salesforce and CPQ platforms, monitoring forecasts, building reports and dashboards, improving sales processes, ensuring data integrity, and advising cross-functional stakeholders. The role also develops Salesforce enhancements, resolves process bottlenecks, trains field teams, documents workflows, and applies AI tools to improve analysis, reporting, and documentation.

Leads the central IT organization responsible for network infrastructure, hardware, software, and enterprise services. Manages IT teams, executes departmental strategies, develops business plans, resolves complex business problems, and partners with senior leaders to advance the organization’s technology vision and strategy. Accountable for team performance, financial outcomes, and long-term operational direction.

Provides escalation-level technical support for Routeware’s waste-management platforms. Investigates data integrity issues using SQL Server and MySQL, develops reports, identifies root causes, troubleshoots fleet hardware and software integrations, documents escalations in Jira, and maintains internal investigation tools and references.

Coordinates VIP private jet trips from booking through completion, serving as the primary contact for clients, suppliers, and internal teams. Responsibilities include confirming flight details, managing itinerary changes and additional services, reviewing documentation, monitoring flights, resolving feedback, requesting reviews, and supporting sales. The role requires strong communication, customer service, organization, composure under pressure, attention to detail, and comfort using aviation systems.

Provide L2/L3 production support for SnapLogic integrations and data pipelines. Monitor jobs, interfaces, logs, alerts, and error queues; troubleshoot integration failures, APIs, data transformations, and performance issues. Conduct root cause analysis, implement corrective actions, support deployments and validations, manage incidents, and coordinate with business users, application teams, and vendors. Maintain documentation and runbooks while participating in on-call support.

Own the CEO’s calendar, follow-ups, project-management systems, hiring operations, content execution tracking, metrics, reporting, and special projects. The role protects executive focus, enforces accountability across teams, coordinates hiring pipelines, analyzes financial and performance data, and builds scalable operating rhythms. It is a high-trust Executive Operations position with a performance-based path toward Chief of Staff responsibilities.

Provides high-level administrative and executive support to assigned clients, including inbox and calendar management, scheduling, correspondence, research, data entry, social media management, expense reporting, meeting coordination, and project organization. Serves as the primary client contact, maintains proactive communication, tracks billable hours, manages recurring tasks, and supports timely project completion. The role requires autonomous work, strong organization, responsiveness, and availability during client business hours.

Analyzes IT business processes, identifies workflow improvements, manages operational incidents, documents requirements and procedures, supports user acceptance testing, and collaborates with technical and business stakeholders. The role performs root-cause analysis, develops functional specifications, supports IT projects, ensures alignment with business requirements, and mentors junior analysts on business analysis practices.

The Business Analyst gathers and documents requirements, analyzes business processes and data, develops functional specifications and business cases, and recommends improvements. The role facilitates stakeholder workshops, collaborates with developers and project managers, supports project planning and reporting, conducts user acceptance testing, creates training materials, and helps ensure information systems meet business, accessibility, security, and compliance needs.