Top Operations & Support Jobs in Pittsburgh, PA

Manage SSP partner operations: submit domains, validate placement IDs, configure inventory, implement blocklists, troubleshoot bidder performance, analyze SSP data, audit ads.txt and partner setups, and produce operational documentation while coordinating cross-functionally to optimize revenue and compliance.

As CEO, you'll lead sales efforts, build customer relationships, refine go-to-market strategy, and develop organizational structures in an AI startup.

Provide virtual administrative and project management support for business owners: manage projects and deadlines, handle scheduling, emailing, lead conversion, research, and data entry; communicate professionally with clients and adapt to changing priorities. Start at 20 hours/week with potential to grow to 40 hours and flexible weekday schedule.

The Management Trainee will analyze workflows, support project management, engage in stakeholder meetings, and contribute to cross-functional projects. They will develop presentations and solve operational challenges creatively.

The Senior Incident Manager leads incident response for AI infrastructure, coordinating teams to resolve critical incidents, conducting post-incident analysis, and improving operational resilience across systems.

The Senior Manager of Implementation will lead and develop a team of Implementation Managers, improve processes, engage with customers, and report on team performance to drive subscription conversion.

Provide Tier 1 technical and administrative support to patients, providers, and pharmacies via phone, chat, and email. Troubleshoot platform issues, assist with onboarding, handle payments and records, document interactions in Zendesk, and escalate to Tier 2 or clinical teams as needed while maintaining HIPAA compliance and excellent customer service.

The Revenue Operations Manager will build the operational foundation across various departments, manage forecasting, optimize revenue, and implement efficient workflows.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

AidKit invites professionals to apply for future roles across various departments, emphasizing their mission of transforming aid delivery through technology.