Top Operations & Support Jobs in Pittsburgh, PA

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.

The Safety and Loss Control Consultant conducts surveys, analyzes safety data, provides risk assessments, and makes recommendations to improve workplace safety.

The Interim CIO will align IT strategy with institutional goals, oversee IT planning and budgeting, and lead IT teams to enhance technology efficiency in higher education.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

Lead design and deploy automation-first systems to streamline diligence, deal evaluation, and GTM workflows. Build integrations across HubSpot, Omni, and internal systems, use AI and n8n for automation, instrument analytics, and partner with commercial, product, and engineering teams to improve service delivery and customer experience.

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

Provide configuration, testing, troubleshooting, and reporting for ERP and corporate applications. Work with stakeholders to analyze requirements, develop technical solutions, execute test plans for upgrades and integrations, support disaster recovery, and recommend improvements while collaborating with functional teams.