Top Operations & Support Jobs in Phoenix – Mesa – Scottsdale, AZ

Processes and investigates check fraud claims by onboarding cases, reviewing documentation, evaluating claim validity, applying banking regulations and compliance standards, and making timely decisions. The role manages multiple cases, identifies and escalates issues, collaborates with fraud teams and internal partners, and delivers accurate, customer-focused resolutions while supporting fraud mitigation efforts.

Performs vacation ownership operations support, including greeting and assigning touring guests, customer service, gifting, contract preparation, data entry, reconciliation, reporting, document security, and administrative support for Sales, Marketing, HR, and Resort teams. Maintains accurate tour, gifting, financial, and contractual records while following company procedures and PII/PCI standards.

Processes vehicle titles according to state and company guidelines, reviews ownership documents, researches missing or incorrect paperwork, updates customers, maintains records and filing systems, and communicates with customers, sellers, and DMV representatives. The role requires accurate documentation, strong customer service, organizational skills, multitasking, deadline management, computer proficiency, and occasional overtime.

Provides executive-level administrative and operational support to the Finance Director and Finance Department. Manages calendars, meetings, communications, documentation, reporting, contracts, vendor records, and confidential information. Coordinates cross-functional projects, tracks milestones and performance metrics, supports budgeting and planning, and improves departmental workflows and accountability systems.

Manages Phoenix office administration and daily operations, including reception, mail and shipping, facilities and vendor coordination, supplies, records, meetings, office events, and trade-show logistics. Provides administrative, data-entry, document preparation, reporting, and project support to underwriting and other teams. Requires strong organization, communication, confidentiality, multitasking, vendor-management, and Microsoft Office skills.

Provides strategic and operational support to the CHRO and HR leadership team by managing operating rhythms, planning, governance, communications, budgets, workforce planning, risk activities, business continuity, and strategic initiatives. The role coordinates cross-functional execution, tracks decisions and dependencies, develops executive materials, maintains HR repositories, and identifies process improvements across the HR organization.

Provides administrative support in a fast-paced sales office through detailed data entry, customer service, spreadsheet maintenance, scheduling equipment deliveries and pickups, document filing, service issue escalation, and invoice auditing. The role supports sales representatives and managers while requiring accuracy, deadline management, Microsoft Office proficiency, typing speed, and the ability to work independently and collaboratively.

Support development, execution, and improvement of enterprise independent testing for business processes and controls. Perform process analysis, data gathering/validation, test execution, documentation, issue escalation, and results analysis. Collaborate with business partners to standardize and automate testing, and build expertise in risk management, testing methodologies, and data analytics.

Paid, full-time 9-week internship focused on customer support and market operations. Interns will engage customers by phone and chat, learn Carvana’s end-to-end vehicle-buying journey, complete a capstone project, and participate in leadership development sessions. Successful interns may receive opportunities to join Customer Care or Market Operations after graduation, with potential internal mobility after six months.

Participate in a paid, nine-week customer experience internship focused on phone and chat support, customer problem-solving, and understanding Carvana’s end-to-end vehicle buying operations. Interns receive accelerated training, exposure to Customer Experience and Market Operations, mentorship, executive networking, and a hands-on capstone project. Successful participants may pursue post-graduation Advocate roles in Customer Care or Market Operations, with opportunities for internal growth.

A paid, nine-week Customer Experience Internship focused on customer support, phone and chat interactions, and exposure to Carvana’s Market Operations. Interns complete training, assist real customers, tour operational facilities, participate in executive learning sessions, and collaborate on a capstone project. The program is designed as a pathway to post-graduation Advocate roles in Customer Care or Market Operations, with opportunities for internal growth.

Provide technical support for banking systems, manage incidents, optimize performance, document processes, and coordinate with vendors to ensure smooth payment operations.

Provide first and second-line technical support for payment systems, investigate incidents, collaborate with teams, and optimize system performance.