Top Tech Jobs & Startup Jobs in Philadelphia, PA

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Manage high-volume contract renewals for commercial customers with accounts below $50K ARR. Coordinate with deal desk, pricing, partners, customer success, sales operations, account executives, and customers to ensure timely renewals and satisfaction. Use AI tools to improve productivity, understand Zscaler products, migrate contracts to current SKUs, and identify upsell opportunities. The role requires strong organization, collaboration, transaction management, and target attainment.

Manage high-volume contract renewals for commercial customers with ARR of $50K or less. Coordinate with deal desk, pricing, partners, customer success, sales operations, account executives, and customers to complete renewals on time. Use AI tools to improve productivity, support contract SKU migrations, maintain customer satisfaction, and identify upsell opportunities.

Provides technical leadership for Zscaler Zero Trust Browser solutions across the sales lifecycle. Leads executive briefings, technical workshops, proof-of-value evaluations, deployments, and architecture discussions. Develops technical collateral, demos, test plans, and reference architectures while articulating browser security controls such as threat prevention, monitoring, DLP, private application access, and privileged remote access. Partners with sales and engineering to support customer outcomes, product enhancements, and successful technical wins.

Supports the Customer Experience department by streamlining processes, coordinating cross-functional projects, executing deliverables, maintaining recurring compliance-related work, and fostering collaboration across Services, Success, and Support teams. The intern will receive onboarding, mentorship, routine check-ins, and exposure to multiple teams and stakeholders while working remotely during a 14–16-week term.

Deliver and configure Adobe Workfront solutions for enterprise clients: administer environments, build dashboards/reports/forms/workflows, implement automations and integrations, ensure data governance and security compliance, optimize instances, and provide client-facing enablement and documentation to support billable engagements.

Own the reliability, performance, resilience, observability, and security of AWS and Kubernetes infrastructure supporting products and AI/ML workloads. Define SLOs, lead incident response and root-cause analysis, build Terraform automation, optimize cloud costs, reduce operational toil, and establish deployment standards that help engineers ship reliably. Participate in on-call rotations and maintain HIPAA-compliant infrastructure.

Build and scale Go backend services for agent quoting, configuration, and application submission. Design APIs and distributed systems, write unit and integration tests, resolve partner-specific issues, contribute to architecture, support production debugging, improve CI/CD automation, and use AI coding tools in daily engineering workflows. Collaborate with adjacent teams and mentor teammates through pairing and documentation.

Design, build, and operate backend services for Bestow’s insurance platform using Python, Go, Java, and PostgreSQL. Collaborate on technical decisions, integrations, carrier onboarding, and scalable platform capabilities. Mentor engineers through reviews and pairing, improve production reliability and observability, participate in on-call support, and communicate technical decisions in a remote-first environment. Use agentic AI coding tools daily and help establish effective AI-assisted development practices.

Architect and re-engineer highly scalable, resilient backend data systems supporting patient services. Lead distributed systems strategy, make architectural decisions, improve performance and reliability, mentor engineers, establish operational practices, and collaborate with product managers and cross-functional stakeholders to shape engineering and product direction.

Manage Lowe’s as a national account, driving revenue, margin, market share, distribution, digital performance, and profitability. Develop strategic account plans, oversee promotions and omnichannel initiatives, analyze financial and point-of-sale data, lead customer meetings, coordinate cross-functional teams, and optimize demand forecasting and supply chain execution. The role requires strong retail sales expertise, analytical ability, account relationship management, and flawless execution.

Leads the L1 client support function, managing support associates, ticket triage, SLA tracking, escalations, access provisioning, client communications, and support metrics. Drives process improvements through automation, standardized workflows, alerting, and knowledge-base development. Partners with Client Success, Product, Engineering, and QA to resolve issues and improve the client support experience.

Lead fraud strategy and influence business, product, and operational decisions across a rapidly growing identity and risk company. Responsibilities may include advising on fraud trends and attack patterns, translating insights into strategic recommendations, improving fraud prevention operations, partnering cross-functionally, engaging executive stakeholders, representing the company through industry thought leadership, and defining best practices for fraud, identity, and risk management.