Top Operations & Support Jobs in Philadelphia, PA

Manages client questions and feedback, analyzes inquiry trends, develops operational efficiencies, refines business rules and automations, and coordinates with internal teams to improve processes, products, and client experience.

Supports the Special Education Coordinator with program policies, procedures, curriculum-aligned program design, teacher standards, professional development, compliance documentation, and best-practice development for a virtual school. This part-time, home-based role requires knowledge of state and federal regulations, strong organization, Microsoft Office proficiency, travel up to 20%, and successful completion of a background check.

Manage commercial insurance claims end to end, including loss intake, carrier reporting, adjuster follow-up, reserves, and resolution. Lead client kickoff calls and monthly claim reviews, develop claims SOPs and reporting workflows, support clients during urgent incidents, and drive carriers, TPAs, and defense counsel toward resolution. Translate claims data into loss analysis and renewal insights while building strong client trust.

Serve as a strategic partner and trusted extension of the CEO by managing complex calendars, access, domestic and international travel, briefings, meeting materials, stakeholder relationships, board presentations, executive communications, and personal logistics. The role requires exceptional judgment, discretion, organization, initiative, adaptability, and availability across time zones and outside standard hours.

Provides high-level administrative support to senior executives through scheduling, correspondence, travel and expense management, meeting coordination, project and event ownership, business reporting, and cross-functional collaboration. Maintains organizational documents, prepares business reviews, captures action items, and improves administrative systems and processes. Requires strong communication, prioritization, business judgment, multitasking, and project coordination skills.

Administers SharePoint Online, Microsoft 365 collaboration tools, Linux-based servers, and Appian environments. Manages permissions, content migrations, monitoring, deployments, troubleshooting, testing, patches, documentation, user support, and cybersecurity compliance activities. Supports AWS GovCloud, Kubernetes, vulnerability remediation, RMF/ATO evidence, and coordination with engineering, cybersecurity, database, and infrastructure teams.

Gather and document business and functional requirements, perform fit-gap analyses, create user stories, process flows, data models, and use cases, and partner with stakeholders, developers, and QA teams. Lead UAT, support system testing and defect resolution, and ensure solutions align with business needs. The role focuses on Salesforce business analysis, ERP/CRM integrations, SDLC support, API dependencies, SQL reporting, and Agile delivery.

Provides high-level administrative support to the Director of Juvenile and Youth Services. Responsibilities include calendar and meeting management, travel arrangements, contract and procurement coordination, document preparation, records management, office operations, correspondence, visitor management, and confidential information handling. The role also tracks projects and deadlines, maintains financial and personnel records, prepares reports and invoices, and coordinates with internal and external partners.

Own operational support for a growing community partnerships team by tracking action items, maintaining playbooks and collateral, managing CRM data hygiene, monitoring dashboards, analyzing datasets, and coordinating data and product requests. The role partners with leadership, field representatives, and data and engineering teams to improve execution, resolve issues, and support informed decision-making.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.