Top Operations & Support Jobs in Philadelphia, PA

Arrange accurate, cost-effective domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support travelers and travel arrangers, enforce client travel policies, use preferred suppliers, resolve first-level service and technical issues, and maintain productivity and accuracy standards. The role requires extensive knowledge of GDS platforms, airline ticketing rules, international fares, ticket exchanges, online booking, and corporate travel procedures.

Supports 24/7 sports betting operations by assisting traders, monitoring pre-game and in-play markets, reviewing betting content, testing app functionality, managing sport and competition setups, conducting compliance checks, communicating with data providers, and escalating operational issues. The role also supports customer issue resolution and cross-functional assignments with Compliance, Marketing, and Product. Evening, weekend, and holiday availability is required.

Provides Tier 1 production support for enterprise applications, point-of-sale systems, databases, ETL processes, SSIS packages, data loads, and related platform components. Responsibilities include incident triage, troubleshooting, monitoring, ticket documentation, dealer communication, escalation, deployment support, health checks, knowledge-base maintenance, and preventive problem analysis. The role collaborates with development, DevOps, database, and platform teams to resolve incidents and improve support processes.

Own the architecture, administration, automation, data hygiene, integrations, and strategic evolution of the HubSpot platform. Scope and deliver cross-functional projects, build advanced workflows, manage CRM structures and migrations, support lead scoring and funnel reporting, and maintain Service Hub and subscription workflows. Partner with Sales, Marketing, Customer Success, and Revenue Operations, including HubSpot-to-NetSuite integration initiatives.

Provides Tier 1 production support for enterprise applications, point-of-sale systems, databases, ETL jobs, and data integrations. Troubleshoots incidents using logs, metrics, traces, and SQL; monitors platform health; documents resolutions; communicates with dealers and internal stakeholders; escalates complex issues; supports testing, deployments, configuration changes, and preventive improvements. Maintains knowledge articles and helps users resolve common operational issues.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.

Provides advanced technical support for LifewayWorship.com and escalated customer issues. Manages digital and physical worship assets, audio edits, artwork, vendor fulfillment, rights administration, database accounts, and mailing lists. Collaborates with programmers on regression testing, bug fixes, and feature support, while supporting worship initiatives, content development, ministry partnerships, and process improvements. The role is remote within the U.S. with occasional travel to Nashville.

General expression-of-interest opportunity for candidates interested in engineering, product, bioinformatics, AI/ML, sales, customer success, marketing, strategy, finance, HR, IT, or administrative support. Form Bio seeks collaborative, self-motivated, organized professionals with strong communication, analytical, interpersonal, and problem-solving skills. A bachelor’s degree or equivalent experience and prior experience in fast-paced scaling organizations are preferred. Roles may be remote or based in Austin, Texas.

Administer, configure, maintain, and troubleshoot SharePoint Online and Microsoft 365 environments. Support sites, pages, workflows, libraries, permissions, content management, and enterprise collaboration tools. Assist with Power Apps, Power BI, and Power Automate solutions, integrations, governance, security, and compliance. Provide technical support to users and collaborate with developers, data specialists, project managers, and business stakeholders. The role requires federal program experience and eligibility for IRS staff-like access and Moderate Risk screening.

Provides Tier 2 and Tier 3 technical support, system administration, health monitoring, troubleshooting, configuration, and software updates for a federal law enforcement client. Trains users, manages credentials and licenses, documents support activities in Salesforce, produces usage reports, and serves as a technical liaison between the client and internal teams. May assist investigations, participate in on-call duties, and travel monthly to the Washington, D.C. area.