Top Operations & Support Jobs in Philadelphia, PA

Drive go-to-market reporting, business intelligence, forecasting, dashboard development, and ad hoc analysis. The role standardizes forecasting processes, maintains analytical documentation, automates reporting and data pipelines using AI-assisted tools, and delivers actionable insights to Sales, Marketing, Engineering, Finance, and executive stakeholders.

Provides remote executive and personal administrative support, including calendar and meeting management, travel coordination, expense reporting, confidential information handling, correspondence, event planning, record keeping, bill payment, and project follow-up. The role requires proactive organization, sound judgment, excellent communication, and the ability to manage competing priorities independently while supporting senior leaders and operational initiatives.

Operationalize workforce funding programs by administering ETPL listings, supporting partner onboarding, maintaining Salesforce records, resolving funding inquiries, documenting procedures, producing reports, researching public funding opportunities, and improving scalable workflows. The role coordinates across Product, Enrollment, Student Support, Marketing, Finance, and Sales while ensuring compliance, data accuracy, partner communication, and consistent support for funded enrollments.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Floform Countertops is accepting general applications for opportunities across its Canadian and U.S. locations, including manufacturing, sales, marketing, finance, IT, installation, and customer service. Applicants are encouraged to submit a resume even when a specific position is not currently posted. The company manufactures, sells, and installs premium countertops and offers a positive, team-oriented work environment.

Supports, administers, troubleshoots, and enhances enterprise Microsoft Power Platform and M365 applications. Partners with business stakeholders to gather requirements, optimize application performance, manage security and reliability, develop standards, write SQL queries and reports, document solutions, and lead continuous improvements. Provides on-call support, communicates recommendations to senior management, and mentors application support resources.

Leads customer experience operations across a global BPO network. Oversees daily service delivery, vendor accountability, performance optimization, workforce planning, access management, SOP adherence, and operational improvement plans. Analyzes contact center metrics such as SLA, AHT, occupancy, CSAT, and shrinkage to drive real-time corrective actions. Executes change management, supports automation and AI initiatives, and connects frontline operations with internal CX leadership.

Project-based internship to create a business plan for Just Markets Institute, build internal processes and systems with mentor guidance, and support educational and marketing teams while meeting course requirements.

Open expression-of-interest opportunity for professionals with demonstrated impact in areas such as engineering, policy, cybersecurity, auditing, standards, or program management. Applicants should describe an achievement that influenced corporate practices, public policy, widely used software, or their broader field, and explain their interest in working with AVERI. Formal credentials are less important than verifiable impact.

Leads company strategy and operations directly with the CEO at an early-stage payments fintech. Owns planning, goals, operating cadence, executive and board materials, cross-functional execution, operational team management, service levels, staffing, escalations, and decision analysis including pricing, corridor economics, partnerships, and market entry. Partners with product on prioritization and market strategy while managing support, product operations, and compliance operations.