Top Operations & Support Jobs in Philadelphia, PA

Open application for candidates interested in joining Certa across engineering, product, customer, go-to-market, operations, or other teams. Applicants should describe their strengths, relevant accomplishments, desired problems to solve, ownership, curiosity, comfort with ambiguity, communication skills, and ability to work effectively with a distributed global team.

Provide virtual and executive assistant support to coaches, consultants, and entrepreneurs. Responsibilities involve using email, web browsers, Microsoft Office, Google Workspace, and social media; typing efficiently; organizing tasks and digital files; learning quickly; adapting to changing needs; and taking initiative in a remote work environment.

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Provides executive and commercial leadership support through calendar, travel, expense, communication, meeting, and information management. Coordinates cross-functional initiatives, customer visits, conferences, dinners, sales events, and internal commercial programs. Manages timelines, logistics, vendors, budgets, materials, and stakeholder communications while improving workflows and operational efficiency. Represents leadership professionally with customers, partners, vendors, and internal teams.

Part-time remote fellow supporting sports-tech website operations, live event monitoring, content creation, help desk requests, SEO, content strategy, user-behavior analysis, and Contentstack CMS management. The role provides Team USA athletes exposure to customer success, project management, digital marketing, and live operations while working off-business hours during the sports season.

Leads Stord’s enterprise systems, corporate and fulfillment-site IT, SaaS portfolio, business process governance, master data, privacy operations, and systems integration. Owns architecture, integrations, identity, endpoints, networks, onboarding, vendor oversight, compliance evidence, AI adoption, and M&A systems integration. Builds and manages the IT and Enterprise Systems team while partnering with Security, Data, Engineering, Finance, Procurement, Legal, People, and Operations.

Leads enterprise business continuity, operational resilience, crisis management, and risk management strategy. Establishes governance frameworks, policies, standards, risk assessment methods, business impact analyses, continuity testing, and recovery validation. Advises executives during disruptions, drives cross-functional resilience initiatives, evaluates third-party dependencies, and develops preparedness training, metrics, and reporting. The role influences leaders across operations, technology, legal, compliance, finance, product, and information security without direct people management.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.

Provide end-to-end functional support for Oracle EBS and Oracle Fusion HCM (Core HR, Benefits, Compensation, Payroll). Handle incidents, requests, changes and problems; liaise with technical and service delivery teams; maintain ITSM records; drive automation and service improvements; analyze recurring issues and create knowledge articles; support presales and transitions; participate in 24x7 shift rotation.

Own and improve Better Health’s revenue engine across lead generation, enrollment, documentation, shipment, and recurring revenue. Identify funnel bottlenecks, analyze root causes, redesign workflows, and implement AI- and automation-enabled solutions. Lead revenue operating cadence, forecasting, analytics, CRM governance, and cross-functional initiatives from hypothesis through measurable results. Partner with Sales, Marketing, Operations, RCM, Finance, Product, and Engineering while driving execution without direct authority.