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Top Customer Success Jobs in Philadelphia, PA

999+ Job Results
6 Days Ago
Philadelphia, PA
Remote
39 Employees
3-5 Years of Experience
39 Employees
3-5 Years of Experience
Sales • Security
As a Customer Success Manager, you will facilitate customer onboarding, provide strategic guidance, host training sessions, and drive customer adoption and retention by identifying challenges and suggesting solutions. You will also manage account renewal and upsell discussions, ensuring timely and successful outcomes.
6 Days Ago
Philadelphia, PA
Remote
31 Employees
1-3 Years of Experience
31 Employees
1-3 Years of Experience
Healthtech • Information Technology
The Digital PR Outreach Specialist will develop and execute outreach campaigns to obtain backlinks from authoritative sites, boosting the visibility of www.helloklarity.com. Responsibilities include tracking campaign progress, collaborating with the content team, and managing digital PR projects to enhance site authority and drive traffic.
6 Days Ago
Philadelphia, PA
Remote
247 Employees
3-5 Years of Experience
247 Employees
3-5 Years of Experience
Fintech
The Customer Success Specialist at Botkeeper will focus on enhancing client retention and satisfaction by providing tailored training, ongoing support, and strategic consulting. The role involves building strong client relationships, collaborating with sales for onboarding, and utilizing analytics for product enhancement, ensuring clients realize the full value of the offerings.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+5 More
6 Days Ago
Philadelphia, PA
Remote
1,400 Employees
80K-94K Annually
1-3 Years of Experience
1,400 Employees
80K-94K Annually
1-3 Years of Experience
HR Tech
As a Customer Support Enablement Specialist at Field Nation, you will train and develop support staff while optimizing internal processes to enhance user experience. The role involves collaborating with support managers, rolling out new strategies, and addressing customer escalations, all aimed at improving service efficiency and quality.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
6 Days Ago
Philadelphia, PA
Remote
500 Employees
65K Annually
1-3 Years of Experience
500 Employees
65K Annually
1-3 Years of Experience
Software
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
Top Benefits:
401-K
Company Outings
Dental Insurance
+12 More
6 Days Ago
Philadelphia, PA
Remote
405 Employees
138K-163K Annually
7+ Years of Experience
405 Employees
138K-163K Annually
7+ Years of Experience
Artificial Intelligence • Healthtech • Software
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+26 More
6 Days Ago
Philadelphia, PA
Remote
47 Employees
75K-85K Annually
3-5 Years of Experience
47 Employees
75K-85K Annually
3-5 Years of Experience
Edtech • Healthtech • Telehealth
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
7 Days Ago
Philadelphia, PA
Remote
40 Employees
1-3 Years of Experience
40 Employees
1-3 Years of Experience
Security • Database
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
7 Days Ago
Philadelphia, PA
1,286 Employees
60K Annually
5-7 Years of Experience
1,286 Employees
60K Annually
5-7 Years of Experience
AdTech
As an Account Manager in Client Services, you will manage daily operations for financial services clients, support client relationships with sports properties, and collaborate on sponsorship programs. Responsibilities include strategic planning, project coordination, and team leadership.
7 Days Ago
Philadelphia, PA
Remote
27 Employees
80K-90K Annually
1-3 Years of Experience
27 Employees
80K-90K Annually
1-3 Years of Experience
Mobile • Software
As a Community Support Associate at Polycam, you will engage with and grow online communities, especially on Discord and Reddit. Responsibilities include moderating discussions, handling support inquiries, organizing community events, and analyzing community metrics to drive engagement and implement improvements.
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