Top Tech Jobs & Startup Jobs in Pensacola, FL

Manage a portfolio of SMB brand accounts to maximize renewals and drive upsell growth. Proactively identify churn risk, collaborate with expansion sellers, use Syndigo tools to forecast and prioritize, and provide consultative support to ensure customers realize product value and meet NRR targets.

Manage a portfolio of 600+ customers and pipeline across SMB, Mid-Market, and Channel segments. Drive retention, renewals, upsell/cross-sell, and revenue growth while acting as a trusted advisor. Coordinate with Customer Engineers, negotiate contracts, resolve client issues, and provide strategic recommendations based on industry trends. Prioritize multiple accounts, use CRM/data-driven practices, and occasionally travel for conferences and customer events.

Design, implement, and maintain privacy-preserving zero-knowledge protocols and distributed system components. Build consensus logic, memory-mapped databases, networking, and APIs. Support monitoring/alerting, participate in on-call rotations, and collaborate with product and infrastructure teams to deliver secure, performant systems.

Senior executive responsible for setting Leading Educators' research and learning agenda, designing and scaling evidence-based services and products, and translating research into organization-wide practice. Leads cross-functional teams (Research & Data, Math, Science of Reading), partners with Growth and Program teams to pilot and commercialize innovations (including AI-enabled instruction), represents the organization externally, and ensures measurable, scalable impact across K–12 systems.

Support VA healthcare modernization by eliciting and documenting business, functional, and technical requirements; run stakeholder interviews, workflow and gap analyses; translate needs into user stories, epics, process flows and acceptance criteria; support Agile delivery, UAT, system integration, interoperability work, and ensure solutions align with VA policies and federal compliance.

Partner with functional leaders to drive site-level forecasts, pro-forma real estate modeling, budget vs. actual analyses, and management reporting. Own financial operations alignment with accounting and support monthly business reviews while providing strategic guidance on headcount, spend, and capital decisions.

Founding technical lead to design and build an evidence‑governed AI/data platform: translate concept architecture into production Python services, data and graph models, LLM integrations, secure Kubernetes deployments, human-in-the-loop review UIs, and validation/benchmarking harnesses for regulated domains (initially healthcare integrity).

Design, build, and maintain backend services and REST APIs with NestJS/TypeScript and MySQL; implement React/Tailwind UI components; integrate frontend and backend; support Kafka messaging; collaborate with product/design using Figma; use AI coding tools to accelerate development and work in an agile cross-functional team.

Manage a defined book of business to reduce churn, drive upsell/cross-sell expansion, monitor customer health and product adoption, mitigate at-risk accounts, and maintain executive-level relationships to ensure renewals and long-term customer success.

Work directly with healthcare payers and PBMs to gather requirements, deploy and integrate Optura's AI platform, build customized AI use cases (including RAG and agentic systems), configure serverless/container architectures on cloud platforms, develop integrations in Python and JavaScript, document systems, monitor KPIs, and relay customer feedback to product teams.