Top Tech Jobs & Startup Jobs in Pensacola, FL

Serve as operational lead for the Chief Product Officer, translating strategy into execution, managing cross-functional program and product operations, building roadmaps, governance, executive communications, and driving accountability for major product launches and transformation initiatives.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

Serve as the primary technical advisor for a customer portfolio, analyze customer data to identify optimization opportunities, configure and manage integrations and platform settings, troubleshoot complex issues with Engineering/Product, and develop best practices and documentation to drive adoption and measurable business outcomes using AI-powered analytics.

Drive sales growth by visiting prospects and existing customers in a territory, building relationships, coordinating with an Inside Sales Representative, and using CRM and NetSuite to plan travel and track interactions.

Design, configure, and implement ServiceNow HRSD solutions including Case and Knowledge configuration, Employee Service Center, onboarding/transition flows, GRC module design, and integrations (SOAP/REST). Produce technical and business design specs, implement scripted web services, and collaborate across distributed teams.

Lead audits and performance tuning of large SQL Server environments: analyze schemas, stored procedures, indexes, and query plans; refactor queries and procedures; resolve locks/deadlocks; implement indexing/partitioning; use SQL Profiler, Extended Events and DMVs; define database governance and coach developers on best practices.

Lead enterprise cloud architecture across AWS and Azure, design scalable multi-cloud networking and IaC (Terraform) at scale, drive large migrations, mentor engineers, support HIPAA/HITRUST compliance, and own major infrastructure initiatives and incident response.

Lead design of top-of-funnel discovery and acquisition surfaces for Yahoo Games across desktop and mobile web. Create delightful, data-driven entry points that move users from awareness to play, prototyping in Figma and AI-assisted tools, partnering with product, engineering, marketing, and analytics, and evolving design systems to scale experiences.

Hunt for and convert multifamily owners, developers, investors and capital partners into clients through proactive prospecting, networking, cold outreach, proposal/RFP management, negotiations, and partnership with internal teams to close third-party multifamily management contracts.

Manually test Shopify eCommerce stores for design, functionality, and responsive behavior. Verify pages against Figma and project requirements, use DevTools to inspect and debug, document and report bugs, collaborate with developers/PMs/designers, and suggest fixes for recurring issues to ensure flawless launches.