Top Tech Jobs & Startup Jobs in Pensacola, FL

The Manager, Claims & Fraud Operations leads investigative teams to mitigate fraud losses, ensuring compliance with regulations, and enhancing fraud prevention strategies. They oversee operations, develop staff, and collaborate with law enforcement.

Lead coordination and execution of Enterprise Security Technology initiatives by translating business needs into technical requirements, driving cross-functional planning and delivery, building stakeholder alignment, improving processes and documentation, and managing prioritization and communication across multiple concurrent programs.

Design, deploy, and optimize Microsoft Purview and Microsoft 365 compliance solutions for customers. Implement data classification, information protection, DLP, and insider risk management; create policies, automation, reports, and integrations; assess maturity, support managed services, assist pre-sales, and contribute to knowledge sharing and process improvements.

Manage a portfolio of B2B customers to drive adoption and value of an AI-first customer engagement platform. Design and implement AI-powered workflows, integrations, and automations, lead smaller implementations, train customers, identify expansion opportunities, and scale CS operations using AI and automation.

The Quality Engineer designs quality processes and controls, improves supplier and customer interactions, and resolves production issues. Responsibilities include audits, control plans, and continuous improvement efforts.

Manage bi-monthly payroll, administer employee benefits, reconcile payroll accounts, prepare journal entries and reports, support payroll tax filings and audits, assist month-end close and cash management, and contribute to ad-hoc finance projects to improve operations.

Develop and manage a high-ROI branded merchandise strategy for bootstrapped NYC startups: select durable, useful swag (pins, keychains, chargers, trackers, backpacks), enforce procurement controls (low MOQs, digital proofs, locked lead times), and deploy tiered distribution to boost internal culture and external exposure.

Own and grow channel manager partnerships across North America: build relationships, onboard new partners, improve technical integrations, coordinate with commercial/product/tech teams, support expansion into Latin America, and track partner performance with recommendations to internal stakeholders.

Provide 1st–2nd line IT support for executives in the New York office, manage high-priority incidents via ServiceNow, troubleshoot Microsoft and mobile technologies, administer Active Directory, escalate to technical teams, support desk moves and out-of-hours events, and maintain compliance with FCA and ITIL practices.

Provide back-office production support for EMEA timezone: assign and manage linguists in Lilt, track acceptance/rejection and QA, handle queries, reassign work, ensure deadlines and accurate system administration, escalate risks, and follow production workflows and enablement tools.