Top Tech Jobs & Startup Jobs in Palm Bay-Melbourne-Titusville,

Provides customer service and support to healthcare provider accounts through calls, email, and chat. Resolves issues, promotes platform features, identifies upsell opportunities, maintains accurate interaction records, and helps providers maximize Zocdoc’s marketplace services.

Lead and mentor the software engineering team responsible for PSA Set Registry, a large-scale consumer web and mobile product. Drive architecture, development, delivery, code quality, release management, production troubleshooting, and technical strategy. Partner with product, design, and business teams to translate requirements into scalable solutions while promoting agile practices, collaboration, continuous learning, and an inclusive engineering culture.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.

Serve as a senior fraud subject-matter expert and trusted advisor to prospective financial-services customers. Lead discovery, executive briefings, workshops, and consultative sales engagements; recommend how identity and fraud solutions integrate with existing workflows, technology, controls, and operating models. Translate customer needs into actionable product and implementation guidance, partner cross-functionally on solution design and roadmap priorities, communicate emerging fraud trends, and represent the company at industry forums.

Design and scale technical enablement learning programs for sales engineers, partners, and technical sellers. Own curriculum architecture, assessments, labs, workshops, and blended modalities, partner with SMEs, set instructional standards, use feedback and AI tools to measure and improve learning effectiveness.

Leads OneImaging’s engagement marketing and operations to increase radiology service utilization. Builds data-driven, multichannel campaigns; manages marketing technology infrastructure, including Braze; uses eligibility, authorization, and claims data to target members; partners with Product, Engineering, Customer Success, and Member Services; and continuously optimizes creative and campaign performance. The role also contributes leadership, team building, and healthcare marketing innovation.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Leads the ISV payments partnership function, building and developing Partner Account Manager teams, expanding the partner ecosystem, and driving partner revenue, adoption, retention, and satisfaction. Owns partnership strategy, commercial negotiations, pricing, renewals, KPIs, and payment capability roadmaps. Collaborates with Product, Engineering, Marketing, Legal, Risk, and Compliance to launch integrations and payment types while representing the company with strategic partners.

Drive people operations for assigned small business clients: lead hiring, onboarding, performance and compliance; advise leadership on workforce planning, org design, succession, and development; administer HR data, payroll/benefits support, and deliver excellent client service while leveraging HR technology and analytics.

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.