Top Cybersecurity Jobs in Orlando, FL

Leads Operations Support teams handling field service coordination, billing, customer contracts and amendments, vendor service contracts, CMMS troubleshooting, and help-line support. Oversees accurate records, work-order closure, issue escalation, and collaboration across accounting, sales, IT, service operations, customers, and technicians. Drives continuous process improvement, requirements gathering, testing, training, and automation while managing employees and ensuring efficient service delivery.

Leads and develops a US and EMEA sales engineering team, hiring talent and establishing performance standards. Builds sales engineering programs and go-to-market motions for new AI and data science products, integrates teams with sales pods, and channels customer feedback to product engineering. Creates technical enablement content, manages cross-functional relationships, and drives deal velocity, close rates, expansion, team retention, and leadership development.

Executive leader unifying Platform Product and Engineering to scale a B2B SaaS platform. Owns technical roadmap, multi-cloud architecture, AI/GenAI integration, developer experience, data pipelines, security and FedRAMP compliance, delivery predictability, and platform-led revenue growth while driving metrics-driven operational excellence.

Build and manage cloud infrastructure for customers using the DuploCloud platform. Responsibilities include containerizing applications, deploying Kubernetes or ECS environments, implementing logging, monitoring, alerting, cloud security, and compliance controls, and supporting SOC 2, PCI, HIPAA, GDPR, and HITRUST audits. The role involves customer onboarding, infrastructure transformation, troubleshooting, technical guidance, direct customer communication, and rotating weekend and holiday on-call coverage.

Coordinate and safeguard the Certified Fraud Examiner exam program by overseeing proctoring vendors, investigating misconduct and security breaches, analyzing suspicious exam data, auditing sessions, documenting findings, and recommending preventive measures. The role also maintains policies and records, communicates with candidates and stakeholders, researches certification standards, and provides backup support for exam administration, scheduling, eligibility, results, and retakes.

Lead requirements gathering, process design, and user story development for federal ServiceNow implementations. Facilitate stakeholder workshops, perform gap analyses, define Agile processes, review requirements and functional designs, and guide junior team members. Develop workflows, process maps, data models, UAT plans, SOPs, user guides, and training materials. Ensure solutions comply with federal accessibility and security standards, including Section 508 and FISMA/NIST controls.

Designs and develops technical training materials, tutorial videos, self-paced courses, scripts, assessments, and digital learning experiences. Collaborates with subject matter experts to identify knowledge gaps, researches complex technical topics, deploys courses in an LMS, performs quality assurance, and updates content for current product versions. The role requires instructional design expertise, multimedia production skills, authoring-tool experience, and the ability to explain technical concepts to external customers.

Support pre-sales and post-sales technical processes: qualify technical requirements, deliver demos and trials, assist implementations and integrations, provide L2 support, collaborate with sales and engineering, update Salesforce, and travel up to 10% for customer meetings.

Build and lead Compyl’s Customer Success function from the ground up. Own retention, renewals, adoption, expansion, and revenue growth while developing segmentation, health scoring, onboarding, renewal playbooks, metrics, and tooling. Manage strategic accounts, partner with Sales and Product, report customer success performance to executives, and hire and develop the CS team as the company scales.

Lead DigiCert.com’s global web content strategy, translating complex cybersecurity and digital trust topics into clear experiences for business and technical audiences. Partner with Web, UX, SEO, Product Marketing, Brand, Communications, and regional teams to improve journeys, discoverability, accessibility, and conversion. Establish content governance, workflows, editorial standards, and performance measurement; manage a copyeditor; and co-lead the global editorial calendar. Use audience, search, and analytics data to guide content creation, optimization, consolidation, and retirement.