Top Tech Jobs & Startup Jobs in Orlando, FL

Lead AI-driven business transformation for architecture and engineering customers using Champ for ERP. Identify high-value workflows, redesign processes, facilitate discovery and executive sessions, launch AI-enabled use cases, drive adoption and behavior change, define success metrics, and guide measurable value realization. Collaborate with Customer Success, Professional Services, Product, Support, and Sales to improve onboarding, create reusable playbooks, and support expansion.

Manage worldwide monthly commission calculations, statements, disputes, CRM account reassignments, and CaptivateIQ administration. Develop commission plans, support quota planning, estimate regional and role-based quotas, align rules of engagement with plans, and evaluate sales performance through KPIs. The role partners with Sales leadership and Enablement while handling sensitive compensation discussions and improving SaaS commission processes.

Manages paid media campaigns across native and social advertising channels, including ad creation, budget management, audience targeting, bid adjustments, creative testing, and KPI optimization. Builds Salesforce sales funnels, analyzes conversion performance, audits web analytics implementations, supports landing page testing, and maintains relationships with advertising networks. The role requires strong organization, attention to detail, creative thinking, and foundational digital acquisition marketing experience.

Build and lead Babylist’s customer support enablement program from the ground up. Own the knowledge base, SOPs, training, AI copilot workflows, and feedback systems supporting human and AI agents. Analyze support data to identify documentation gaps, improve chatbot coverage and resolution rates, increase copilot adoption, and reduce escalations. Partner cross-functionally with Customer Support, BizOps, Product, Analytics, and engineering-adjacent teams to establish scalable, AI-native support operations.

Own and scale Tufin’s channel and partner marketing across VAR, distributor, and technology alliance ecosystems. Responsibilities include partner campaigns, co-marketing, enablement materials, MDF administration, partner communications, portal management, certifications, deal registration, co-sell programs, and funnel reporting. The role partners with channel sellers, field marketing, product marketing, sales, and leadership to increase partner engagement, awareness, and partner-generated pipeline.

Partners with Marketing and Creative leaders to align people strategies with business goals. Advises senior leaders on organizational design, workforce planning, talent management, performance, engagement, succession planning, and change management. Manages NYC employee HR support, hiring activities, onboarding, records, training, and development programs. Uses AI tools and HR analytics to improve processes and decision-making while partnering with HR Centers of Excellence.

Maintain employee records, HRIS data, PTO administration, I-9 compliance, onboarding, offboarding, and personnel-file audits. Respond to employee questions, prepare workforce reports, support engagement initiatives, and improve People workflows using AI and other tools. The role requires confidentiality, strong organization, attention to detail, sound judgment, and adaptability in a rapidly growing company.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes. Maintains accurate records across internal systems and government portals, verifies licensing criteria, supports commission-related setup, protects sensitive information, and responds to agents, departments, regulators, and vendors. The role requires careful data entry, strong organization, confidentiality, timely issue escalation, and professional communication by phone and email.

Manages multi-account projects delivering media dashboards, audience creation, tagging, pixel tracking, attribution, and reporting enhancements. Coordinates media, analytics, operations, sales, clients, and third-party vendors; maintains timelines, requirements, documentation, QA, and data integrity. Translates client reporting needs into dashboard specifications and oversees tracking implementation across digital media channels. Requires digital marketing and advertising agency experience, project management skills, and familiarity with tagging, analytics, attribution, and dashboard platforms.