Top Tech Jobs & Startup Jobs in Orlando, FL

Conduct outbound and inbound calls to welcome new policyholders, verify policy information, collect initial premiums, explain benefits, and warm internet-generated leads for the sales team. The role also handles paperwork, correspondence, policy-service corrections, customer activity records, and special outbound campaigns. Success requires strong phone and customer-service skills, accurate CRM and payment handling, confidentiality, organization, mathematical ability, and calm decision-making in a remote environment.

Handle calls and emails from agency offices, accounts, and policyholders. Explain billing statements, assist users with the online billing system, research account issues, resolve complex billing questions, and support business owners and bookkeepers with invoices. Provide timely, high-quality customer service, manage stressful interactions, participate in phone rotation, and work independently in a remote environment.

Calculates, adjusts, audits, and processes sales commissions for agents. Maintains commission databases and records, investigates payout disputes, reconciles discrepancies, answers commission and 1099 questions, supports recurring commission processes, and recommends process improvements while ensuring accurate and timely payments.

Lead end-to-end recruiting for specialized Product Management and Product Design roles. Develop inclusive sourcing and market-mapping strategies, advise hiring managers, manage cross-functional workflows, negotiate complex offers, analyze recruiting funnels, maintain ATS accuracy, and mentor recruiters. The role is remote-first and supports Rula’s mental healthcare mission.

Coordinate and execute cross-functional go-to-market programs, product launches, and integrated marketing campaigns. Manage workstreams, timelines, deliverables, approvals, dependencies, campaign requests, launch readiness, QA, calendars, documentation, and status communications. Partner with Product, Creative, Marketing, Data Science, PR, Ecommerce, Media, and regional teams. Support performance reporting and presentations across global markets.

Serves as the technical bridge between customers, Sales, and technology teams. Leads technical discovery, solution architecture, demonstrations, workshops, proofs of concept, and evaluations using HERE data, APIs, mapping, routing, spatial analytics, cloud, AI, and enterprise integration. Partners with Sales to qualify opportunities, reduce technical risk, develop proposals and reusable presales assets, and guide customers toward location-intelligence solutions.

Develop and validate high-fidelity threat detections and asset-identification analytics for industrial control system environments. Analyze threat intelligence, packet captures, host logs, network and device artifacts, and large datasets to identify adversary behaviors. Mentor detection engineers, review and triage detection requests, document analytics processes, and partner with engineering and quality teams to address platform gaps. Support ICS cyber-range activities and contribute to detection testing, tuning, and knowledge-base maintenance.

Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.

Lead and develop Ellevation’s Product Support team, establishing service standards, SLAs, metrics, workflows, and training. Own and optimize Zendesk, scale self-service, and drive operational improvements. Coordinate bug triage and major incident communications across Support, Customer Success, Product, and Engineering. Use support insights to improve products and processes while coaching a high-performing team through change.

Support clients seeking disability benefits or insurance compensation by conducting interviews, analyzing medical records, drafting persuasive SSA memos, coordinating with representatives, managing caseloads, and collaborating with attorneys on case strategy. The role also involves improving workflows and contributing to startup initiatives with Marketing and Product. It is fully remote with quarterly travel to Los Angeles and occasional offsites.

Lead second-line technology and security risk advisory coverage across critical domains, evaluating risk exposure, control effectiveness, policy alignment, and emerging issues. Partner with engineering and security teams to improve control design and risk outcomes, coordinate remediation across risk and audit functions, communicate risk tradeoffs, and manage and coach technology risk analysts.

Lead Teachable’s brand and content function, including brand identity, narrative, creative output, content strategy, events, PR, and earned media. Manage internal leads and creative talent, external agencies, campaigns, and cross-functional partnerships. Set strategic and creative direction, oversee events and communications, establish performance metrics, and align brand initiatives with business goals. The role also requires mentoring leaders and maintaining a consistent brand experience across channels and audiences.

Own creator and business partnerships from prospecting through deal closure, onboarding, retention, and renewal. Source and prioritize a high-value pipeline, negotiate commercial terms, run co-marketing initiatives, represent Teachable at events, and collaborate with Marketing, Product, and Growth. Track partnership performance and convert relationships into measurable acquisition and revenue.