Top Director of Operations Jobs

Lead benefits and 401(k) operations, build scalable processes, manage HRIS and carrier integrations, ensure ERISA/DOL/IRS compliance, oversee retirement plan administration and client benefit lifecycles, and develop high-performing operations teams.

Lead and standardize multi-market payroll operations for a PEO environment, ensuring accurate, timely payroll processing, compliance, and strong client service. Manage Payroll Managers, drive process and system improvements, enforce controls, and partner with cross-functional teams to support growth and operational excellence.

Lead and operate Propeller's RevOps function: run day-to-day GTM operations (new logo, existing customer, marketing), deploy AI-enabled workflows, ensure revenue visibility and analytics, own strategic initiatives (currently pricing), and recruit/coach a high-performing operations team partnering closely with GTM leadership and the Systems & AI Platform.

Lead operational readiness for a U.S. small-molecule drug substance manufacturing project through facility design, commissioning, qualification, validation, and start-up. Define operating model, workforce, training, and governance; ensure GMP and inspection readiness; drive technology transfer and containment strategies; mitigate operational risks; build the operations organization and report readiness to senior leadership.

Own and improve CRM data quality, lead routing, enrichment, and workflow automation. Connect marketing activity to pipeline and revenue through attribution and reporting. Partner with Sales on lead/account handoffs and lead CRM and marketing technology improvements and implementations.

Lead development and continuous improvement of the Salt Lake City site operating model, governance, and performance management. Align cross-functional teams (manufacturing, quality, supply chain, MSAT), drive manufacturing readiness and strategic initiatives, establish metrics and reporting, manage resource prioritization, mitigate operational risks, and coach project leadership to enable scalable, inspection-ready operations for late-stage and commercial programs.

Lead multi-site IT infrastructure and end-user services including identity, endpoints, networking, cloud tenancy, service desk, procurement, and ITGCs. Build metrics-driven, audit-ready operations, manage vendors and budgets, mature incident/change/backup processes, and coach distributed engineering and service teams supporting R&D, labs, and manufacturing.

Serve as the finance partner to manufacturing and supply chain leadership to scale mass production. Lead financial planning, cost accounting, inventory valuation, CapEx and fixed-asset management, build an operations finance team, ensure accurate close and SOX controls, and provide decision support and capital allocation analyses for manufacturing expansions.

Own day-to-day operations of a Utah-domiciled P&C carrier including state licensing and DOI filings, NAIC statutory statement preparation, ERM maintenance, board and compliance support, reinsurance operations, and coordination with outside advisors. Provide operational project support across group entities, improve finance and compliance processes, and build documentation and redundancy.

Provide nursing and clinical operations leadership across two Boston-area outpatient clinics. Supervise and mentor nurse managers and clinical staff, coordinate staffing and ratios with medical leadership, perform triage nursing (20% time), support project work, and promote quality care and culturally competent patient communication.

Lead and optimize end-to-end operations including manufacturing support, supply chain, logistics, project execution, and administrative functions. Build teams, implement scalable processes, drive OTIF, cost control, KPIs, compliance, and continuous improvement while partnering cross-functionally to meet global business objectives.

Lead site manufacturing operations for the Macon, GA facility, driving strategic production planning, scheduling, resource allocation, safety, quality, and continuous improvement. Manage and mentor staff, optimize processes and yields, enforce regulatory compliance, support P&L goals, implement new equipment and systems, and collaborate cross-functionally on customer and product development needs.

Lead global operations engineering across multiple sites to standardize engineering strategy, deploy automation and digital manufacturing, optimize manufacturing and industrial engineering, accelerate NPI and product transfers, manage budgets and capital, and develop engineering talent to improve productivity, capacity, and customer performance.

Lead Moderna's digital portfolio, driving data-driven strategy, program and change management, operational analytics, and governance. Oversee financials, KPIs, dashboards, and a small team to execute cross-functional digital initiatives and align digital operations with corporate priorities.

Lead GoFundMe's first-line financial crime operations, building scalable transaction monitoring and EDD/investigations teams. Develop workflows, SLAs, quality standards, and metrics; partner with Compliance, Product, Data, Engineering, and vendors to embed controls, tune detection, and improve tooling. Oversee investigations, risk disposition, and escalation to Compliance; hire and develop managers and analysts to ensure effective, risk-based financial crime detection and response.

Lead global supply chain, logistics, fulfillment, and import/export compliance. Own supply planning, inventory management, S&OP, 3PL oversight, and continuous improvement to ensure product availability, regulatory compliance, and scalable operations across markets.

The Director oversees radiology operations, manages staff, ensures compliance with accreditation standards, and coordinates training and quality assurance for imaging services.

Lead and develop operational managers across Support, Engagement, Platform Education, and PMO. Own performance tracking, KPIs, and reporting; partner with Data, PMO, Product, and Engineering to drive cross-team execution. Identify process improvements, scale operations, and support strategic program delivery while fostering accountability and manager development.

Lead a small growth operations team to manage enterprise sales pipeline, enforce BANT qualification, maintain CRM and forecasting discipline, build and refine lead scoring in Salesforce, generate executive meetings, coordinate cross-functional deal execution, leverage AI for prospecting, and coach junior team members to improve pipeline conversion.

Lead enterprise wildfire mitigation strategy and program portfolio across operating companies. Own governance, risk analytics, regulatory strategy, program delivery, situational awareness, PSPS protocols, stakeholder engagement, budgeting, and talent development to reduce ignition risk and demonstrate measurable benefits.

Lead technology operations and data transformation efforts, oversee service delivery, vendor management, and cross-functional initiatives. Ensure client implementations, SLAs, KPIs, and project milestones are met on time and within budget while fostering team performance and strategic roadmaps.

The Director, Analytics Infrastructure & Pipeline Operations is responsible for creating automated data pipelines and centralized feature stores for data science, leveraging AI technologies to optimize workflows and ensure data quality.

Lead strategic planning and operational excellence for Global Operations and Product Delivery. Own portfolio prioritization, governance, long-range planning, trade policy, risk and network strategy, supplier/partnership management, change management, budget/metrics, and cross-functional alignment to maximize asset value and organizational readiness.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead managers and specialists across retail CX, advisor support, and support operations; own BPO partnerships, SLA and quality programs; manage forecasting, capacity planning, and a multimillion-dollar budget; serve as senior escalation for complex cases and partner cross-functionally to prepare for launches, regulatory changes, and operational shifts.