Top Operations Manager Jobs

The Team Leader for Player Support will oversee operational aspects, manage team performance, ensure compliance with SLAs, and provide coaching and development for agents while fostering positive relationships with stakeholders and enhancing campaign effectiveness.

The Quality Manager oversees the Quality department, ensures compliance with customer standards, establishes quality objectives, maintains metrics, and leads continuous improvement initiatives. The role involves addressing customer concerns, facilitating training, and performing audits while adhering to policies related to quality systems.

The SOC Manager will oversee SOC analysts in the US, act as the primary escalation point for security incidents, and manage day-to-day operations of the SOC. Responsibilities include responding to incidents, forensic investigations, developing incident playbooks, and conducting threat hunting and readiness exercises.

The Lead Drop Ship Ops role involves managing drop ship sales through vendor relationships, optimizing online assortments, and collaborating with various teams to enhance system functionalities and sales strategies. The position requires analytical skills and attention to detail to deliver clear presentations and quarterly reviews.

The Revenue Assurance Manager will oversee revenue recognition processes, assist in the preparation of financial reports, ensure compliance with accounting standards, and support auditors. Responsibilities include monitoring sales orders, preparing account analyses, and leading month-end and year-end close processes.

The Senior Buyer is responsible for managing demand recognition for instrumentation, consumables, and related services, collaborating with various functional areas to support strategic sourcing and supplier relationships while overseeing procurement activities. This role requires strong negotiation, organizational skills, and the ability to handle multiple projects in a regulated environment.

The Roblox Native UGC Creator Manager will oversee the management of UGC creators, ensuring quality and adherence to guidelines. Responsibilities include curating content, facilitating communication between creators and teams, ensuring alignment with artistic direction, and providing training and documentation. They will also handle UGC uploads and maintain best practices within the UGC community.