Top Esports Operations & Support Jobs

Provide customer support via live chat, telephone, and email; use internal tools to investigate and resolve inquiries; escalate issues to other departments as needed. Maintain compliance with policies and licensing, promote responsible gambling, and contribute to internal initiatives that improve customer experience. Complete training and pursue growth opportunities.

Provide administrative and regulatory support for sportsbook trading: verify and remove event restrictions, monitor regulatory compliance across domains, manage inbox, and perform regular checks to ensure offered products meet legislation and departmental policy.

Process and manage customer lottery ticket orders and redemptions in a local fulfillment center, update order statuses and tracking, maintain printing/scanning equipment, streamline workflows to meet daily objectives, and support operational projects while delivering excellent customer service.

As an Operations Associate, you will manage customer lottery ticket orders, ensure system accuracy, support workflows, and maintain operational equipment in a fulfillment center.

As an IT Systems Analyst, you will provide end user support, manage systems administration tasks, and contribute to IT process improvements while collaborating with regional IT teams.

This job posting invites candidates to submit resumes for future opportunities, focusing on potential fit with the company.

The Executive Administrative Assistant performs high-level administrative tasks including scheduling, correspondence management, and support for senior management.

Provide high-touch community and customer support across Twitch using CRM and support tools. Resolve complex inquiries, escalate issues, analyze trends with data/AI tools, and communicate user needs to product and engineering to improve the platform and user experience.

Support planning and execution of flag football operations with emphasis on player personnel, scouting, and pipeline development. Assist with talent ID events (combines, camps), roster and transaction management, game and event logistics, equipment and facilities readiness, and cross-functional coordination to ensure consistent, high-quality on-field operations.

Lead state-focused lobbying campaigns, manage external contract lobbyists, develop relationships with state officials and regulators, monitor relevant legislation, represent the company at stakeholder events, and provide field intelligence to central leadership.

The stagehand is responsible for setup and disassembly of production equipment, assisting with scenery build, and maintaining stage production systems.

Lead Player Support training and Escalations functions: own onboarding and continuous education, build training materials, manage Training and Escalations teams, monitor performance and compliance, drive data-informed improvements, partner with QA and operations, and serve as escalation point for complex or sensitive cases.