Top Operations & Support Jobs

The Strategic Operations Manager will lead revenue planning, sales enablement, and analytics for the Partner Sales team, improving operational tools and frameworks for accounting partners while driving strategic growth and managing cross-functional collaboration.

The Quality Manager supports product/process quality activities, oversees quality certifications, manages audits, and interfaces with teams to improve quality metrics and supplier performance.

Provide general clerical and administrative support including answering phones, managing email and schedules, preparing documents, maintaining records, and assisting staff with daily office tasks.

Manage and supervise on-site commissary operations at a correctional facility, ensuring contract compliance, order processing, distribution, inventory control, staff recruitment/training, payroll processing, and adherence to facility security and ACA standards.

Provide direct administrative support to the CEO: manage communications, schedule meetings, respond to emails and document requests, conduct research, handle confidential information, and complete projects and special assignments with strong organization and prioritization.

Provide prompt, accurate member service and perform teller cash-handling tasks including deposits, withdrawals, check cashing, loan payments, new accounts, and cross-selling credit union products while maintaining cash controls and complying with banking regulations.

Manage the casino drop team and soft count processes, enforce security and regulatory compliance, maintain equipment and supplies, hire/train/supervise staff, investigate complaints, and coordinate with the Director of Finance. Ensure accurate documentation, coach team members, and obtain required gaming license.

Manage planning, maintenance, and integrity of networks, servers, and communications. Lead and mentor IT staff, oversee data center, backups, disaster recovery, vendor relationships, help desk escalations, and project management for hardware/software and network initiatives.

Provide first-line technical support via phone: answer inquiries, resolve issues (passwords, account info, browser/Adobe/connection problems), create knowledge articles, log calls in CRM, use IVR/ACD, and meet team targets.

Provide 24x7 operational support and maintenance for servers, network infrastructure, and applications in a data center environment. Administer Windows and UNIX systems, manage network/security components (routers, firewalls, DNS), support web/application/database servers (Apache, WebLogic, Oracle), script for automation, and participate in on-call rotations.