Top Operations & Support Jobs

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Provide Tier 2 desk-side and remote support for end-user systems, peripherals, and network connectivity. Troubleshoot Windows, AD, AVD, SCCM, BitLocker, and Intune issues; perform imaging, patching, account management, and documentation in ServiceNow. Collaborate with infrastructure teams, manage assets, and follow security procedures.

Lead enterprise-wide safety strategy across all business units and locations. Develop standardized safety programs, policies, audits, incident/near-miss investigations, training, and OSHA compliance. Build safety dashboards, track leading/lagging indicators, partner with operations and M&A for integration, and drive cultural change and continuous improvement to reduce risk and support scalable growth.

Support dealership back-office operations by processing in-state and out-of-state DMV paperwork, finalizing vehicle deals, handling daily deposits, and coordinating with sales, finance, and management to ensure accuracy, compliance, and timely transaction completion.

Support dealership back-office operations by processing in-state and out-of-state DMV/title paperwork, finalizing vehicle deals, handling daily deposits, and coordinating with sales, finance, and management to ensure accurate, compliant, and timely transaction completion.

Provide front-desk and office support: greet guests, answer phones and website inquiries, manage mail and deliveries, maintain office supplies and cleanliness, coordinate vendors and building services, assist with meeting logistics, copying/scanning, and basic administrative tasks to ensure an efficient office environment.

Lead forecasting quality, capacity planning, and performance oversight for a multichannel contact center and BPO partners. Own end-to-end forecasting, translate demand into staffing plans, monitor KPIs, develop and refine models (using Verint), create SOPs, and provide data-driven insights to leadership to improve accuracy and operational outcomes.

Handle customer petroleum orders and inquiries via phone and email, process payments and order changes, log transactions and complaints, coordinate with colleagues, and ensure professional, calm, and accurate customer support using computer systems.

Candidates are asked to submit a general application and upload a resume. No specific position or job responsibilities are listed.

Provide administrative and operational support for the Boston site, managing scheduling, systems, finances, events, and donor/investor communications. Maintain databases, prepare meeting materials, track expenses, assist with development, communications, and implement operational improvements.