Top Operations & Support Jobs

Lead monetization strategy and enterprise deal structuring as Rogo transitions to consumption-based pricing. Own pricing, packaging, deal desk approvals, commercial guardrails, CPQ/billing systems, and commercialization reporting. Partner cross-functionally with Sales, Product, Finance, and Legal to accelerate closes, drive expansion in large financial accounts, and build reporting infrastructure that informs pricing and sales playbooks.

Provide collaborative piano accompaniment for students and faculty in individual and ensemble settings; perform on- and off-campus as needed; coordinate schedules and work with department leadership to support music department events and student learning.

Provide high-level administrative support to the President and Fine Art Finance division, managing communications, office systems, travel, meetings, bookkeeping, invoices, account reconciliation, budget preparation, marketing/event support, and proofreading. Ensure compliance with office policies and assist with business development and PR coordination.

Triage and resolve customer support tickets for an API-driven fintech product, collaborate with product and engineering on feature requests, improve help center content, lead technical projects and reporting, and manage escalations to ensure SLA, CSAT, and TTR goals.

Provide L2 technical support for LucidLink's file-streaming/cloud networking product: triage, reproduce and debug customer issues across macOS/Windows/Linux, collect logs/dumps, escalate to engineering, and advise customers on configuration and best practices.

Lead operational oversight for three social enterprises (shredding, caning, transportation). Ensure regulatory compliance, financial health, business development, staffing, training, and performance improvements to balance mission outcomes with sustainable operations.

Prepare and submit temporary power permit packages, coordinate approvals with jurisdictions and internal teams, monitor temporary meter status, schedule field work and core drills, handle customer communication and paperwork, and support Construction Service Administrators to ensure timely service establishment and disconnections.

Provide high-level executive administrative support to the COO, including calendar and meeting management, invoice and expense processing, document preparation, minute taking, project coordination, travel and logistics, and liaison duties for Operations and Security & Life Safety. Maintain confidentiality, anticipate needs, coordinate cross-functional initiatives, and ensure timely follow-up on projects and SOP-driven expense reporting.

Provide front-line member service at the 14th Street Y: assist visitors and callers, process membership sales and registrations, manage membership processes and reporting, lead small customer-service trainings, support retention/outreach, and collaborate with membership and sales staff.

The Project Coordinator supports Project Managers by coordinating tasks, managing project documentation, and assisting with budgeting and scheduling within the AEC industry.