Top Operations & Support Jobs

Provide implementation, troubleshooting, and maintenance of IT systems; manage daily configuration and operations for servers, storage, network, and mobile devices; deliver Tier 1/2 support and escalations; configure Linux/Unix/Windows OS; optimize capacity and performance; support dispatch systems and mission architecture; analyze complex hardware/software integration and communicate status to management.

Oversee day-to-day program operations, maintain and implement internal products and systems, manage client/vendor integrations, act as escalation point for client services and membership support, manage membership/security access, identify and resolve inefficiencies, collaborate on enrollment and auditing projects, and perform assigned operational tasks.

Lead multi-site e-commerce outbound operations for facility launches, stabilizations, and recoveries. Provide hands-on support, coach site leaders, design workflows, drive productivity and quality improvements, implement standardized processes, and partner cross-functionally to meet operational KPIs. Requires frequent domestic travel to support multiple facilities.

Provide high-level executive support to a Partner and run daily operations for the Los Angeles office. Manage complex scheduling across time zones, high-profile meetings and A-list talent, prepare client/new-business briefs, book and pivot complex travel, handle office management and vendor relationships, and maintain discretion, situational awareness, and a culture-forward office environment.

Support the Design Manager by executing on-site lighting and AV projects, operating consoles and dimming systems, leading assigned crews, following rigging and safety practices, reporting issues, and ensuring installs and strikes meet Got Lights signature style and internal communication standards.

Provide implementation, troubleshooting, and maintenance of IT systems. Manage infrastructure and day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices. Deliver Tier 1 and Tier 2 support, escalate and communicate status, dispatch and resolve hardware issues. Configure and manage UNIX and Windows operating systems, install OS software, troubleshoot, and implement enhancements to improve reliability and performance.

Lead and optimize the First Notice of Loss (FNOL) intake workflow for automotive accidents, manage dedicated call center teams, ensure accurate data collection, rapid emergency/towing coordination, compliance, and high customer satisfaction under high-pressure conditions.

Provide front-desk and administrative support for Head Start services: greet visitors, route calls, translate English/Spanish, manage clerical tasks, maintain records, handle mail and supplies, support HR, and uphold confidentiality and professional conduct.

Manage office administration and logistics including reception, mail and shipping/receiving, filing, inventory, procurement, onboarding support, vendor coordination, facilities upkeep, and ad-hoc administrative projects to ensure smooth daily operations.

Lead and manage Level 2 technical support for deployed digital experiences. Oversee remote monitoring, diagnostics, escalation management, vendor/field coordination, documentation, KPI reporting, and team coaching. Build scalable support processes, ensure SLA performance, and partner across installation, account and engineering teams to maintain uptime and client experience.