The Role:
- Executive Partnership: Serve as the strategic gatekeeper and an extension of the Partner’s brain. You will manage a complex daily calendar, arrange high-profile meetings, and ensure the Partner is operating as efficiently as possible across multiple time zones.
- Client and New Business Support: Provide tactical support for a roster of entertainment, impact, and technology clients. You will create research materials and briefs to prepare the Partner for networking, new business presentations, and client meetings.
- Logistical Mastery: Act as a wiz at booking complex travel and managing local logistics. You have the ability to pivot and change travel plans at a moment’s notice—a task that requires both precision and persistence.
- Office Management: Lead the daily operations of the Los Angeles office. You will be the first point of contact for clients and visitors, manage conference room scheduling, and mitigate conflicts with professional poise.
- Culture and Environment: Maintain the high standards of our common areas, including the kitchen and front office. You will plan in-office and off-site activities, welcome new employees, and manage essential inventories and vendor relationships (catering, security, facilities).
- The Situational Strategist: You possess elite emotional intelligence and situational awareness. You know how to read a room, when to command the Partner’s schedule, and how to handle a high volume of daily questions with a positive, solutions-oriented attitude.
- The Relationship Standard: You understand that you represent the Partner and the agency. You lead by example in how you treat your co-workers, clients, and guests—prioritizing trust, discretion, and integrity in every interaction.
Who You Are:
- The Experienced Professional: You have at least one year of experience working on a high-volume desk in a fast-paced environment (PR, talent agency, or entertainment experience is a major plus).
- Culturally Obsessed: You are genuinely interested in what is going on in the world—from the latest news and social good movements to fashion and film. Your name recognition of key industry players is a vital asset.
- Meticulously Organized: You are a master of the details and can manage multiple complex projects simultaneously without letting a single detail slip through the cracks.
- A Clear Communicator: You possess excellent written and verbal communication skills. You are persuasive, concise, and professional in all correspondence.
- Punctual and Proactive: You value time management; if you are on-time, you consider yourself late. You are proactive about flagging potential schedule conflicts before they happen.
- Driven to Over-Deliver: You are looking for a career, not just a job. You take genuine pride in being the engine that keeps a high-profile desk and a vibrant office running smoothly.
- Location: You currently reside in Los Angeles and have a strong familiarity with the greater Los Angeles metropolitan area.
Qualifications
- Experience: At least 2–4 years of experience on a high-volume desk (PR, talent agency, or corporate operations preferred).
- Communication: Exceptional written and verbal skills; you can draft professional correspondence for senior leaders and external stakeholders with ease.
- Tech Savvy: Proficiency in MS Office Suite (especially Outlook) and a quick study on administrative and financial tracking systems.
- Culture Driven: You are genuinely engaged with news, social impact, and the entertainment landscape.
Skills Required
- 2-4 years of experience working on a high-volume desk
- PR, talent agency, or entertainment industry experience
- Exceptional written and verbal communication skills; able to draft professional correspondence
- Proficiency in Microsoft Office Suite (especially Outlook)
- Quick study on administrative and financial tracking systems
- Proven ability to manage complex scheduling, high-profile meetings, and A-list talent
- Expertise booking complex travel and managing logistics with last-minute changes
- Office management experience: conference room scheduling, vendor relationships, inventory management
- High emotional intelligence, situational awareness, discretion, and integrity
- Current resident of Los Angeles with strong familiarity of the greater Los Angeles area
- Engaged with current events, entertainment, and social impact (culturally obsessed)
- Punctual, proactive, and driven to over-deliver; career-minded
What We Do
Sunshine Sachs Morgan & Lylis is an independent full-service communications and narrative consulting firm. Our collective helps shape public image via earned, owned, and paid engagements across mediums and platforms. We’re built on the notion that good ideas have the power to change the world, shape our cultural conventions, and create new models of success in every industry. Benefits include; medical, dental, and vision plans, 401(k) with matching, annual merit-based bonuses, PTO, fertility, FSA for medical, childcare, and commuter expenses. Additional perks include: a flexible work schedule, Work from Anywhere program, Summer Fridays, Wellness Days, and a 4-week sabbatical or trip to celebrate select anniversaries. We love to socialize so, we have collaborative workspaces, some offices even have rooftops, celebrations, networking opportunities, and community volunteering. We frequently mark opportunities to listen, learn and act throughout the year (Juneteenth, Election Day, International Women’s Day, etc.). From day one, employees are carefully matched with a mentor to guide them on their path to success. Training and mentoring are important to us and since we are into promoting from within, we are proud to offer training throughout the year on topics for professional growth as well as personal growth. We have also developed a series of teaching workshops that are structured for each level of the company. Sunshiners also take love to take advantage of the monthly Meet the Media series where media contacts provide valuable insider info for pitching them and their colleagues. SSM&L is committed to diversity, equity, inclusion, and ability. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, identity and expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.








