Top Operations & Support Jobs

The Chief of Staff will support the CEO in GTM operations, enhance cross-functional clarity, and act as an external representative for Onehouse, driving company growth through strategic execution and operations management.

Own customer and internal operations, including implementation tracking, sales-to-deployment handoffs, support processes, operating cadences, metrics, reporting, and AI-enabled automation. Drive enterprise deployments, design scalable workflows, monitor customer health, improve issue resolution, and lead cross-functional operational initiatives. The role partners closely with founders and teams across sales, engineering, implementation, support, and customer success in an in-person New York City environment.

Oversee advancement services operations supporting fundraising and alumni engagement, including gift processing, database management, reporting, prospect research, stewardship, donor relations, communications, and strategic planning. Lead and mentor the advancement services team, improve data integrity and workflows, manage confidential donor information, develop reports and analytics, and coordinate cross-functional initiatives that strengthen donor engagement and philanthropic growth.

Provides frontline Tier 1 technical support through phone, email, chat, and ticketing systems. Resolves basic hardware, software, account, peripheral, and network connectivity issues; installs and updates software; manages password resets and access problems; documents incidents and resolutions; maintains asset records; escalates complex issues; contributes to knowledge-base content; and supports mission-essential weekend operations.

Provides administrative and operational support for Youth Ministries, including shipping and receiving products, maintaining storage areas, completing paperwork, capturing product photos, preparing video studios, recording Basecamp tasks, restocking office supplies, and packing equipment for seasonal events. Requires strong communication, organization, time management, customer service, analytical, and prioritization skills, along with Microsoft Office proficiency and the ability to lift up to 50 pounds.

Own Gainbridge’s business operating system, including annual planning, operating cadences, OKR tracking, executive and board reporting, vendor management, business continuity, compliance workflows, knowledge management, and company-wide communications. Lead high-stakes cross-functional initiatives from scoping through delivery, establish project management norms, manage risks and dependencies, drive decisions to closure, and maintain documentation, meeting systems, and milestone calendars.

Thiess is accepting resumes for a talent pipeline to identify candidates for future mining, resource solutions, land reclamation, engineering, and site-based opportunities across the United States. Applicants should submit an up-to-date resume, areas of interest, and any relevant certificates. The recruiting team will retain submitted information and contact candidates when suitable openings arise. Selected U.S. employees must complete applicable post-offer drug, alcohol, medical, and qualification checks.

Provide multichannel customer support through calls, email, live chat, outreach, and social media. Resolve issues on first contact, build lasting customer relationships, follow through on commitments, maintain service policies, complete managerial requests, and help improve the customer experience. The role requires strong communication, computer proficiency, typing speed, customer service expertise, and a strong work ethic.

Manage department-wide operations, including labor, productivity, safety, quality control, budgets, inventory, equipment, vendors, and customer satisfaction. Recruit, train, schedule, coach, and evaluate employees while maintaining compliance with OSHA and company HSE policies. Oversee operational workflows, profitability, invoices, maintenance, rentals, and inventory effectiveness. Resolve employee and customer issues, implement process improvements, and collaborate with operations, human resources, safety, inventory, and client-relations teams.

General dealership application for candidates interested in available sales, service, or other dealership roles. The company offers competitive pay, health benefits, paid vacation, professional training, career advancement, and a respectful work environment focused on customer satisfaction.