Top Operations & Support Jobs

Provides on-site IT support for project offices and personnel, including hardware, software, networking, devices, Microsoft 365, account provisioning, and enterprise systems. Sets up new offices, troubleshoots user issues, maintains asset and licensing records, coordinates vendors, supports security compliance, documents procedures, and escalates complex problems. The role is based in the United States and may involve occasional travel between project locations.

Oversee the financial, operational, compliance, and cultural performance of a portfolio of apartment communities. Lead Community Managers, conduct site visits, improve occupancy and revenue, control expenses, manage budgets and renovations, support ownership reporting, and ensure policy compliance. Recruit, coach, and develop onsite leaders while maintaining resident experience, brand standards, and operational consistency across communities.

Operates the facility switchboard, routes calls, provides directory information, maintains telephone and on-call contact databases, and makes internal and emergency announcements. Supports patients, families, staff, vendors, and visitors with professional customer service while maintaining confidentiality and HIPAA compliance. Follows safety, quality, teamwork, integrity, and communication standards in a hospital environment.

Provides Tier 1 and Tier 2 end-user support through tickets, calls, and email. Responsibilities include troubleshooting Windows and macOS systems, managing accounts and permissions, installing software and updates, configuring workstations, maintaining printers, supporting Zoom and Slack, managing hardware and software inventory, repairing equipment, training employees, and providing onsite technical support at offices, events, and the Sundance Film Festival.

Provides onsite and remote technical support for desktops, laptops, mobile devices, peripherals, enterprise applications, and collaboration platforms. Manages endpoints using Intune, Jamf, and SCCM; maintains IT assets; applies patches and security configurations; supports identity access, endpoint security, networks, VPN, and VoIP. Participates in upgrades, cloud migrations, technology deployments, documentation, and continuous improvement while collaborating with infrastructure and cybersecurity teams.

Provides multichannel customer service for ASHA members and constituents by answering inquiries, updating accounts, processing payments and orders, troubleshooting online access, promoting products and services, and resolving issues. The role also supports outbound campaigns, internal referrals, reception services, and occasional convention attendance while maintaining accurate knowledge of organizational policies and offerings.

Provide Tier II deskside and remote support for Windows and Apple workstations, business applications, printers, mobile devices, collaboration tools, and user access. Diagnose and remediate hardware and software issues, deploy workstations using SCCM, administer Active Directory, manage incidents and service requests, perform root cause analysis, and document resolutions in CRM and ticketing systems.

Provides internal technical support by installing, configuring, and troubleshooting computers, mobile devices, printers, phones, software, and peripherals. Supports technician laptops and service applications, user accounts, Microsoft technologies, networking, VoIP, and connectivity. Documents incidents and resolutions, maintains IT and network documentation, trains users, enforces security policies, and travels to company branches across multiple states as needed.

Manage workers’ compensation, commercial auto, general liability, property, and other insurance claims from initial reporting through resolution. Responsibilities include collecting documentation, coordinating with employees, managers, adjusters, medical providers, attorneys, and carriers, maintaining electronic claim files, tracking deadlines and open claims, coordinating return-to-work information, and escalating issues when necessary.

Leads a blended customer support and claims team, managing staffing, coaching, quality, escalations, regulatory complaints, reporting, and performance improvement. Owns claims workflows, customer communications, decision frameworks, self-service initiatives, and partnerships with Product and Engineering. Supports service and repair network expansion, provider performance, and operational strategy. Uses customer and claims data to improve cycle times, One-Touch Resolution, workflow consistency, and overall client experience.