Top Operations & Support Jobs

Provides desktop and laptop support, administers the crisis care center’s LAN, servers, workstations, applications, email, and network infrastructure. Installs and repairs hardware, manages user accounts, monitors support tickets, and supports telephone, camera, door, and facility systems. Maintains Avatar and Order Connect electronic health record accounts, troubleshoots data and billing issues, creates electronic forms and Crystal Reports, and supports regulatory reporting. Provides cybersecurity-compliant assistance, after-hours emergency response, and on-call support.

Leads global workplace technology services, overseeing endpoint standards, device lifecycle management, Intune administration, provisioning, security compliance, patching, and application deployment. Coordinates workplace technology specialists, manages vendors, provides escalation support, drives projects and automation, and improves employee technology experiences across Windows and macOS environments. Partners with infrastructure, security, service operations, and Microsoft 365 teams while maintaining documentation, asset accuracy, compliance, and service quality.

Executive Assistant supporting the Vice President for Communications by managing complex scheduling, correspondence, confidential information, meetings, travel logistics, special projects, office operations, budgets, purchasing, reports, events, and administrative processes. The role serves as a key liaison with university stakeholders, coordinates communications-office activities, improves procedures, and ensures the Vice President is prepared and informed. This is a fully on-campus position requiring occasional evening and weekend work.

Provides first- and second-level IT support across multiple company locations. Installs, configures, maintains, and repairs hardware, software, network equipment, mobile devices, point-of-sale systems, and security infrastructure. Manages user accounts, access, patches, backups, security alerts, and MFA. Documents and resolves tickets, trains employees, coordinates with vendors, supports technology projects, and participates in an on-call rotation. Regular travel between locations and occasional physical equipment installation are required.

Provides technical support for clinical and business information systems, diagnosing hardware, software, peripheral, and network issues. Manages support tickets, system maintenance, performance monitoring, technical projects, user training, documentation, and reporting. Recommends technology solutions, supports implementations, follows security and copyright procedures, and communicates progress to management.

Monitor and backstop cloud automation in a 24x7x365 environment, respond to alerts and service disruptions, communicate with customers and executives, coordinate major incidents, document tickets and handoffs, and escalate issues appropriately. The role involves developing foundational skills in cloud, networking, automation, monitoring, ticketing, and cybersecurity while handling routine troubleshooting and customer support across phone, email, and ticketing channels.

Manages season ticket member services for Inter Miami CF, including team leadership, training, KPI and renewal tracking, member inquiries, database accuracy, benefits and event execution, match-day support, reporting, and experience improvements. Collaborates with CRM/BI teams and internal stakeholders while serving as a primary information liaison for home games and stadium events.

Support the CEO and President through calendar management, travel coordination, meeting preparation, correspondence, expense reporting, corporate card administration, and action-item tracking. Build cross-departmental relationships, coordinate meetings and events, manage scheduling conflicts, and handle ad hoc office and facility management requests. The role requires strong judgment, organization, communication, flexibility, initiative, and availability to respond to changing business needs.

Administer Jamf-managed macOS and Intune-managed Windows endpoints, Slack, SaaS tools, and IT service workflows. Manage device procurement, provisioning, deployment, inventory, security, patching, onboarding, offboarding, and retirement. Provide escalated support across endpoint, collaboration, conferencing, and office technologies. Improve automation, documentation, ticketing, and knowledge management while partnering with Security on endpoint protection. The role is fully onsite in Austin, with occasional travel between data centers and possible nights or weekends.

Administers Ellucian PowerCampus and related enterprise applications, databases, integrations, reporting, Microsoft 365 services, identity systems, and automation tools. Supports ERP implementation, configuration, testing, migration, troubleshooting, security, documentation, training, and post-go-live stabilization. Develops SQL queries, reports, dashboards, APIs, and workflow automations while coordinating technology projects and collaborating with technical and nontechnical stakeholders.