Top Operations & Support Jobs

Owns the annual operating lifecycle of ACT’s B2G product, including onboarding, renewals, readiness, pricing, contracts, testing cycles, RFP responses, and contractual deliverables. Serves as the primary operational liaison for customers, partners, and internal stakeholders, coordinating communications, resolving incidents, managing dependencies, and ensuring accurate, timely execution. The role emphasizes product operations, documentation, process improvement, and cross-functional execution rather than product strategy or roadmap ownership.

Coordinate telecom field operations by entering assignments and completed work, updating Gentrac, OneLink, trackers, and customer portals, completing ticket closeouts, following up on missing information, monitoring deadlines, escalating delays, and providing status updates. The role includes several months of on-site training in Durham, followed by possible remote work and rotating overnight on-call coverage supporting California field teams.

Provides on-site and remote IT infrastructure support across servers, workstations, networking, cloud services, mobile devices, telecommunications, and end-user applications. Maintains Azure, Entra ID, Intune, Microsoft 365, VMware, backup, disaster recovery, and site infrastructure environments. Troubleshoots hardware, operating systems, applications, and connectivity issues; performs local systems operations and supports IT improvement and implementation projects while meeting service-level and policy requirements.

Provides general administrative and office support, including calendar management, correspondence, document preparation, filing, report compilation, travel vouchers, budget and statistical tasks, acquisition support, visitor access coordination, and routine communications. Maintains records and library documents, researches and collates information, and performs duties independently with minimal guidance. Requires 4–6 years of administrative experience, including three years of direct experience, and the ability to obtain a security clearance.

Leads the company’s quality management system, quality and inspection teams, regulatory compliance, corrective actions, calibration, process controls, PPAP reporting, and continuous improvement. Reviews engineering packets, manages customer and supplier non-conformances, analyzes quality trends, and oversees engineering project schedules. Requires progressive quality experience, leadership capability, knowledge of ISO 9001 or AS9100, and expertise in FMEA, Six Sigma, Lean Manufacturing, technical drawings, and quality data analysis.

Manages post-award grant compliance, reporting, documentation, deadlines, performance metrics, data validation, and funder requirements. Coordinates information across clinical, operational, financial, administrative, and Development departments; prepares quantitative and qualitative reports; maintains grant calendars and compliance checklists; reconciles data; tracks outcomes; identifies risks and discrepancies; and supports grant modifications, extensions, and closeouts.

A fall 2026 internship opportunity associated with Virginia Tech. The job description does not provide specific responsibilities, qualifications, technologies, compensation, work location, or department details.

Supports a senior executive by managing complex calendars, priorities, relationships, travel, logistics, briefings, projects, CRM records, proposals, and presentations. The role requires proactive judgment, discretion, polished communication, strong follow-through, and coordination across clients, stakeholders, time zones, and global priorities. The assistant will work onsite in Washington, D.C., five days per week and support business development and executive engagements.

Provides technical product support to consumers, dealers, retailers, and landscape professionals. Resolves product issues, handles warranty and goodwill requests, processes parts orders, creates product documentation and knowledge-base content, supports troubleshooting and product selection, and escalates emerging issues. The role requires strong customer service, documentation, systems, technical product knowledge, and cross-functional coordination skills.

Provides front-office reception and clerical support across Finance, Patient Services, Community Development, and other departments. Answers and directs calls, greets visitors, manages mail and deliveries, orders supplies, processes deposits and petty cash, records journal entries, supports accounts receivable and patient-data scanning, and assists with education-program enrollment, billing, and certifications. Maintains confidentiality, organized workflows, and positive customer interactions.