Top Operations & Support Jobs

Own end-to-end IT support, including onboarding, offboarding, access, hardware, and device recovery. Administer Okta, Google Workspace, MDM, collaboration tools, domains, DNS, and office technology. Build software and vendor management processes, implement security initiatives, document runbooks, lead IT improvement projects, and automate repetitive workflows.

Provides Tier 2 technical support for wireless products, network issues, messaging, internet equipment, and provisioning errors. Handles high-volume inbound calls, troubleshoots issues using internal tools, documents resolutions in a ticketing system, meets quality standards, and supports new team members. Requires strong customer service, communication, multitasking, technology aptitude, and availability for rotating on-call and weekend shifts.

Supports the CEO by managing calendars, travel, follow-ups, meetings, and action items. Runs the New York office, including vendors, facilities, supplies, access, equipment, onboarding, events, and recruiting logistics. Coordinates conferences and trade shows, maintains company records, and assists with bills and expense tracking. The role requires strong organization, communication, technology fluency, and calm execution in a fully in-person environment.

Provides onsite and remote IT support, resolves escalated end-user issues, provisions users and devices, manages hardware and software inventory, troubleshoots Microsoft technologies, coordinates with vendors, documents procedures, and supports IT projects across office locations.

Administers and maintains the CRM system, including configuration, workflows, dashboards, integrations, user permissions, data quality, audits, and system support. Provides user training, resolves issues, manages imports and exports, documents procedures, collaborates with cross-functional stakeholders, and coordinates with vendors and developers on enhancements. The role also recommends process improvements and ensures effective CRM adoption and customer data management.

Leads the credit union’s IT strategy, infrastructure, cybersecurity, digital systems, and daily technology operations. Manages IT staff, vendors, cloud services, networks, servers, telecommunications, end-user support, policies, incident response, vulnerability management, and penetration testing. Oversees business continuity and disaster recovery planning, regulatory audits, risk assessments, and executive and board reporting while ensuring secure, reliable technology aligned with organizational objectives.

Leads cross-functional operational excellence and process-improvement initiatives across CMC. Defines problems, analyzes root causes, designs future-state processes, facilitates decision-making, coaches teams, and drives sustained benefit realization. The role applies continuous-improvement methods, digital tools, automation, analytics, AI, and emerging technologies to simplify work, improve performance, and deliver measurable business value.

Lead development, revision, and maintenance of technical and administrative procedures supporting EPC activities. Partner with engineers and subject-matter experts to translate complex processes into clear, compliant documentation, support document control and change/configuration management, mentor junior staff, and ensure procedures meet regulatory and safety requirements while maintaining ability to obtain Q clearance.

Provides administrative support to a research group by managing calendars, email, travel, events, purchasing, reimbursements, grant documentation, visitor logistics, records, onboarding, websites, and confidential information. Works with the Principal Investigator, lab members, collaborators, and university staff. The role is suited to a recent graduate and includes training in university systems, research administration, and grant operations.

Provides administrative and operational support to the branch manager, including Salesforce job entry, payroll and labor utilization tracking, dispatching, purchasing, invoice and purchase order approvals, records maintenance, uniform program administration, travel arrangements, vendor communication, and accounts receivable assistance. The role supports branch profitability, accuracy, deadlines, customer service, and confidential information management.