Top Operations & Support Jobs

Supports client engagements through discovery, process mapping, analysis, and readouts. Also contributes to outbound, webinars, executive events, recruiting, marketing research, client coordination, and eventually sales calls. The role requires strong communication, analytical problem-solving, adaptability, AI fluency, client presence, ownership, urgency, and comfort working across functions in a fast-growing AI startup.

Leads internal IT support and infrastructure operations, managing help desk personnel, service delivery, asset lifecycles, onboarding, Microsoft 365 and Entra ID, Intune, AWS resources, Atlassian tools, backups, disaster recovery, access governance, compliance support, vendors, and budgets. The role combines hands-on technical administration, cloud and endpoint optimization, security governance, process improvement, documentation, and team leadership.

Handles consumer inquiries through email, social media, mail, and phone while meeting customer service KPIs. Resolves concerns, supports customer satisfaction and retention, documents interactions, identifies recurring issues, and recommends process improvements. Provides peak-time call center support and completes assigned tasks. Requires strong communication, problem-solving, organization, computer navigation, typing, and data-entry skills.

Chief of Staff serves as a trusted advisor and strategic partner to the CEO, driving enterprise priorities, executive alignment, accountability, governance, and organizational execution. The role coordinates leadership meetings, tracks strategic initiatives, develops board and executive materials, manages high-stakes projects, identifies growth opportunities, and surfaces organizational risks. It requires strong business, financial, strategic, communication, and judgment skills, along with experience supporting senior executives in consulting, investment banking, corporate strategy, or high-growth technology environments.

Supports clinical department leadership by ensuring timecard accuracy and serving as the subject matter expert for the organization’s timekeeping and scheduling platform. Partners with departments to maintain reliable workforce scheduling and timekeeping processes while promoting collaboration, accountability, quality, and employee support.

Leads daily operations for a West Region field team of 12–18 data specialists. Responsibilities include approving timesheets, conducting one-on-ones and performance reviews, monitoring quality and productivity metrics, preparing operational reports, maintaining compliance documentation, coordinating with logistics, CAD, QA, HR, and finance, and supporting field employees. The role is primarily remote with up to 20% travel and focuses on team performance, morale, project timeliness, and operational quality.

Provide technical customer support by answering product questions, diagnosing complex issues, developing solutions or workarounds, and collaborating with Support and Engineering teams. Document solutions, contribute to internal diagnostic automation tools, and participate in a weekend daytime on-call rotation. The role requires strong DevOps, Linux, communication, and independent problem-solving skills.

Supports Data and Technology Solutions leadership through risk and audit tracking, capacity planning, operational dashboards, governance routines, leadership meetings, goal tracking, communications, change initiatives, talent programs, and community engagement. The role provides structure, coordination, facilitation, and follow-through across strategic, operational, and tactical priorities while maintaining SharePoint content and management tools.

Provides first-line IT support for hardware, software, access, networking, onboarding, and endpoint security issues. Configures laptops, manages accounts and permissions, maintains asset inventories, documents solutions, and escalates complex problems. Supports laboratory and office sites, including occasional travel, while assisting employees through Slack, email, and in-person channels.

Provides executive and Board support through calendar, travel, meeting, document, and records management. Oversees office operations, vendors, facilities coordination, onboarding logistics, and administrative processes. Supports HR, Finance and Accounting, legal, compliance, corporate governance, and special projects while handling confidential information. Coordinates invoices, expense reports, financial records, employee documentation, contracts, and cross-functional communications. This onsite role requires strong organization, discretion, initiative, and occasional flexibility outside standard business hours and travel.