Top Operations & Support Jobs

Leads federal IT support and Help Desk operations, including service delivery, incident management, desktop support, asset management, security support, and technical escalations. Manages contract performance, budgets, personnel, schedules, stakeholders, SLAs, KPIs, reporting, and operational improvements. Oversees ServiceNow or comparable ITSM platforms, coordinates deployments and system upgrades, ensures compliance with federal requirements, and drives customer satisfaction and continuous improvement.

Provides administrative and filing support, including answering phones, coordinating employee training sign-ups, calling references, distributing monthly reports and financial statements, maintaining confidential paperwork, and assisting Human Resources and Area Director. Requires strong communication, organization, prioritization, phone etiquette, writing, and basic proficiency with email, Word, Excel, copying, and faxing.

Lead growth strategy and operations for Talkiatry’s Mindshare Referrals program. Partner with field leadership to develop market strategies, analyze account and provider performance, optimize territory coverage, build AI-enabled tools, improve workflows, and deliver reporting for executive and health system partner reviews. The role combines strategic problem-solving, analytics, commercial operations, and hands-on execution to scale referral growth.

Provides front-desk reception and administrative support for a nonprofit legal services organization. Duties include greeting clients, managing calls and mail, maintaining office areas and equipment, coordinating schedules and supplies, conducting client intake and eligibility screening, entering client and volunteer data, preparing documents, supporting reporting, and assisting with presentations and training.

Provides senior administrative support to four Senior Directors and the Patient Service Center leadership team. Responsibilities include complex calendar and meeting management, travel and expense coordination, confidential correspondence, document and distribution-list management, leadership operating rhythms, purchasing and accruals, interview scheduling, onboarding, employee engagement, and event coordination. The role requires independent judgment, strong organization, discretion, communication, and proficiency with business productivity and enterprise tools.

Leads strategic and business planning, workforce planning, special projects, change management, reporting, budget analysis, KPI tracking, process improvements, stakeholder partnerships, communications, and vendor relationships for a department or business segment.

Performs specialized aquatics programming and operational support at a community center. Maintains water quality and safety standards, serves as a lead lifeguard or water safety instructor, oversees weekend programming, resolves customer and operational issues, and supports training and certification for seasonal aquatics staff. Enforces policies, communicates with patrons and teams, documents incidents, and assists with broader community center operations.

Provides administrative and operational support for facilities service accounts across Hawaii. Maintains contracts, records, reports, schedules, work orders, and CRM data; coordinates meetings, onboarding, staffing, and client accounts; assists with payroll, timekeeping, invoicing, and billing documentation; responds to client and employee questions; and participates in site visits and quality inspections. The role requires strong organization, communication, Excel skills, and flexibility for occasional travel, evenings, or weekends.

Processes customer orders, revisions, custom items, and add-ons while answering questions about specifications, pricing, products, and order documentation. Provides professional customer service through phone, email, and in-person interactions; resolves complex requests and identifies pricing issues. Supports customer retention, sales awareness, process improvement, and training for junior Order Writers. Requires Microsoft Office, CRM, product, manufacturing, and door and hardware knowledge.

Provides high-level administrative and project support to the CEO, Chief Program and Equity Officer, and Associate Executive Directors. Responsibilities include calendar and travel coordination, correspondence management, Board support, research, presentations, event coordination, confidential information handling, office operations, invoice processing, guest assistance, and cross-department collaboration.