Top Operations & Support Jobs

Own and administer a portfolio of enterprise and business applications, including configuration, access, workflows, documentation, troubleshooting, and vendor coordination. Gather requirements, recommend practical solutions, coordinate implementations and upgrades, track projects in Jira, support testing and training, improve processes and data quality, and serve as the primary liaison between business teams and technology partners. Use AI tools to create requirements, documentation, workflows, test scripts, and training materials.

Supports real estate agents, branch leaders, and office operations through technology assistance, onboarding, orientations, scheduling, social media, recruiting support, events, inventory management, and coordination with IT and facilities partners. The role also helps agents use company tools, supports business planning and accountability, promotes office culture, and provides customer-focused service to agents and clients.

Leads development operations and campaign planning infrastructure for a comprehensive fundraising campaign. Oversees CRM implementation, data governance, reporting, prospect and pipeline management, campaign KPIs, gift acceptance processes, and operational workflows. Partners with senior leadership and campaign counsel on feasibility studies, goal setting, and campaign readiness. Manages and develops the Development Operations team while preparing board and committee materials and supporting donor stewardship and institutional priorities.

Supports fundraising and development operations through donor database maintenance, grant proposal assistance, financial tracking, prospect research, donor stewardship, reporting, and process improvement. The intern also helps coordinate across Development, Finance, and Operations, prepares donor materials and financial summaries, reviews payables and contracts, and assists with fundraising events and campaigns.

Manages business-unit IT strategy, operations, projects, process improvements, and an IT team. Coordinates with U.S. and Japan management, oversees staffing and performance, manages budgets and delivery schedules, documents requirements, evaluates ROI, and implements business applications and infrastructure improvements. Requires fluent Japanese and English communication, strong leadership, technical knowledge of programming, relational databases, networking, ERP, CRM, and MES systems, plus occasional domestic and international travel.

Catalogs and maintains library materials across print, nonprint, and electronic formats using ILS databases and established cataloging standards. Maintains authority control, performs copy and original cataloging, analyzes reports, trains staff and cataloging technicians, and improves procedures. The role also supports inventory, system updates, collection services initiatives, and staff training while ensuring materials remain accurate and discoverable.

Handle petroleum customer orders, account inquiries, payments, complaints, and service requests across phone and email channels. Maintain accurate customer records, verify account and order information, answer product questions, coordinate with colleagues, and ensure professional customer support. The role requires computer proficiency, familiarity with Outlook and Excel, emotional composure, and prior customer support experience.

Provide administration, troubleshooting, optimization, lifecycle maintenance, license management, and user support for enterprise applications including Manufacturo, NetSuite, Teamcenter, and NX. Manage ITSM incidents, changes, problems, SLAs, documentation, integrations, and upgrades. Support compliance with EAR and ITAR requirements, controlled technical data handling, access controls, and audits.

Lead company-wide operations, strategic execution, performance management, facilities, G&A, compliance, and cross-functional planning. Build OKRs, KPIs, operating processes, AI-enabled workflows, classified-readiness infrastructure, and corporate governance systems. Partner with the CEO and Finance on strategy, GTM initiatives, fundraising diligence, budgets, and organizational scaling. Oversee legal operations, procurement, vendor management, export compliance, government registrations, facilities buildouts, and operational risk.

Enter and maintain donation and donor data, ensure database accuracy, process gift acknowledgments, resolve discrepancies, support volunteers and residents, respond to donor inquiries, prepare memorial donation reports, and assist with stewardship and fundraising operations.