Top Operations & Support Jobs

Provides exceptional customer service for commercial fleet customers at a Ford dealership. Responsibilities include greeting customers, answering calls, scheduling appointments, coordinating information between customers, service advisors, and technicians, supporting administrative tasks, following up with customers, and maintaining accurate records. The role requires strong communication, organization, multitasking, computer skills, and a professional attitude. Automotive dealership or customer service experience is preferred, but training is available.

Own Lumai’s day-to-day IT environment, including device fleet management, machine builds, identity and access, software licensing, office networking, printers, meeting-room technology, onboarding, and offboarding. Resolve end-user issues across macOS and Windows, establish repeatable IT processes, maintain security and asset records, and automate repetitive workflows using scripts, custom agents, and API integrations.

Provides high-level administrative support to executive leadership, including calendar and travel coordination, meeting preparation, communications, document and records management, receipt tracking, CRM upkeep, hospitality events, visitor support, onboarding assistance, and general office administration. The role requires discretion, organization, responsiveness, professionalism, and periodic travel with executives.

Oversee all operations at Uline’s Washington branch, including warehouse, customer service, sales, HR, IT, and facilities. Lead department supervisors, maintain high customer service standards, support recruitment and retention, manage employee relations, and drive accountability through performance feedback. The role provides hands-on senior management for a 1-million-square-foot distribution center and requires limited overnight travel.

Summer 2027 internship talent community for students seeking hands-on experience in logistics, operations, supply chain, corporate functions, and business support. Interns will work on meaningful projects, collaborate with experienced professionals, receive mentorship and career guidance, tour facilities, participate in professional development activities, and present project outcomes. Applicants must be pursuing an associate, bachelor’s, or master’s degree, communicate effectively, manage multiple priorities, and be available to work onsite during summer 2027.

Own and improve SafetyWing’s AI support agent in Intercom Fin by maintaining product knowledge, refining guidance and handoffs, analyzing performance, testing changes, and identifying expansion opportunities. The role coordinates with policy, Product, Engineering, Compliance, and Customer Care teams; evaluates emerging AI support capabilities; manages workflows and procedures; and reports performance insights to leadership.

Manage and maintain office IT infrastructure, including networks, WiFi, connectivity, conference rooms, A/V, endpoints, accounts, access systems, and hardware inventory. Provide employee IT support, monitor sites, troubleshoot outages, coordinate vendors and facilities, and support office buildouts and infrastructure upgrades. Build automations and agentic solutions, maintain documentation, and participate in an on-call rotation. The role requires networking, systems administration, scripting, endpoint, identity, and cross-platform troubleshooting experience.

Administers pension benefits and customer records, resolves routine and complex enquiries, prepares correspondence and reports, checks data integrity, and supports service-level delivery. The role also coaches less experienced colleagues, allocates work, handles sensitive queries, supports audits and pension exercises, identifies process improvements, and deputizes for the team leader when required.

Provide Level 1 help desk and technical support by troubleshooting workstation, server, network, and cloud-system issues. Respond to user requests, diagnose problems, install and configure hardware and software, support employee onboarding, and maintain Windows Server, workstation, Microsoft Office, Microsoft 365, and remote monitoring environments. Assist with monitoring alert enhancements and deliver customer-focused support by phone and through help desk platforms.

Manages fundraising operations, donor CRM administration, gift processing, data quality, reporting, and campaign support. Maintains Bonterra EveryAction records, creates dashboards and performance reports, reconciles donations, supports donor stewardship, and trains staff. The role also contributes to revenue generation by cultivating donors, securing sponsorships and in-kind contributions, coordinating fundraising events, and developing community partnerships.