Top Operations & Support Jobs

Supports payment operations by organizing operational data, correcting data quality issues, designing prevention processes, building basic business reports, drafting customer support responses, and presenting a semester project. The intern receives training in embedded payments and collaborates with support, product, risk, and operations teams at a fintech startup.

Supports global revenue enablement programs by coordinating onboarding, learning assignments, communications, scheduling, reporting, content governance, and stakeholder follow-up. Administers Seismic, maintains enablement content and learning records, publishes recurring GTM communications, supports product launches and change readiness, and identifies workflow improvements. The role ensures accurate, timely execution of enablement activities and provides visibility into participation, completion, engagement, and program outcomes.

Provides telephone switchboard coverage, greets residents and visitors, manages visitor logs and facility access, distributes mail and packages, prepares work orders and correspondence, monitors security and fire systems, and enters resident information into computer software. Requires courteous communication, customer service, typing, Microsoft Office proficiency, multitasking, and availability for varied shifts and weekends.

Provides reception and switchboard coverage in a senior living community. Greets residents, guests, vendors, and service providers; answers calls; distributes mail and packages; maintains visitor logs; monitors security and fire alarm systems; prepares maintenance work orders and correspondence; and enters resident information into computer systems. Requires courteous communication, customer service, computer proficiency, multitasking, and flexible availability for varied shifts and weekends.

The Degree Audit Specialist reviews and resolves degree audit issues, processes requirement exceptions, verifies graduation eligibility, and confers degrees. The role maintains academic records, prepares graduation and honors lists, supports commencement and diploma processes, creates transfer guides, prepares reports, and ensures compliance with institutional, state, and federal requirements. It also collaborates with students, faculty, staff, pathway specialists, and other stakeholders to improve credential completion and student success.

Provides clerical and administrative support, including typing, filing, calendar and meeting coordination, telephone communications, reporting, admissions and discharge processing, billing assistance, attendance tracking, supply ordering, and records maintenance. Requires bilingual English and Spanish communication, strong organization, confidentiality, judgment, and proficiency with office software. The role may involve varied schedules, travel across New York City locations, and lifting objects up to 30 pounds.

Reviews creditor documents and correspondence, researches account servicing information, contacts creditors by phone, updates account statuses, processes authorization and power-of-attorney requests, manages creditor inquiries, and ensures enrolled accounts are ready for settlement. The role requires accurate multitasking, deadline management, metric achievement, and detailed account disposition.

Provides customer account support by coordinating work orders, communicating with customers and affiliate partners, scheduling services, obtaining documentation, tracking status, and resolving or escalating issues. Supports Account Managers, manages high-volume correspondence, maintains accurate records, and handles sensitive customer information while coordinating multiple priorities in a fast-paced environment.

Own and optimize Salesforce and go-to-market systems for a rapidly growing B2B SaaS sales organization. Responsibilities include building Salesforce Flows, managing territories and quotas, supporting CPQ and quoting, maintaining integrations, managing releases, translating roadmap initiatives into technical solutions, documenting governance practices, and supporting quote-to-cash and AI agent pilots. The role partners closely with sales, operations, QA, and business stakeholders.

Directs city parks and recreation operations, including community programs, athletic activities, cultural services, swim operations, facilities, staff, volunteers, budgets, supplies, safety compliance, and special events. Oversees program planning, scheduling, registration, reporting, maintenance needs, hiring and evaluation, public relations, complaint resolution, and policy enforcement across park locations. Requires flexible evening and weekend work, physical activity, and coordination with city officials, employees, contractors, and the public.