Top Operations & Support Jobs

Directs the YMCA Aquatics Department, overseeing program growth, budgets, staff recruitment and development, safety, certifications, community initiatives, fundraising, marketing support, and pool operations. The role supervises employees and volunteers, expands swim and water-safety programs, ensures standards and safe operations, supports branch events, and meets financial and participation goals.

Provides high-trust executive support to C-suite leaders by managing calendars, travel, communications, meetings, and expenses. Owns San Francisco office operations, including vendors, supplies, facilities, budgets, invoicing, events, and employee workplace needs. This fully onsite role builds office systems and standards from the ground up while serving as the primary point of contact for executives and onsite staff.

Supports enterprise applications and ERP systems through incident and problem management, configuration, integrations, reporting, scripting, system administration, and continuous improvement. Leads technical planning, project implementation, application lifecycle management, documentation, training, stakeholder consultation, and complex issue resolution. Provides technical direction to analysts, collaborates with architecture and project teams, supports ITIL-based service delivery, and helps prioritize roadmaps, maintenance, security compliance, and operational improvements.

Assists clients and attorneys with legal case administration, including responding to inquiries, communicating with courts and process servers, updating case files, providing fee quotes, e-filing, completing daily case tasks, and covering reception. Requires customer service and administrative office experience, strong computer and multitasking skills, professional phone skills, and 45 WPM typing speed.

Supervise customer service representatives, ensuring quality service, KPI and SLA performance, employee engagement, training, and professional development. Analyze operational reports to identify performance issues, develop improvement solutions, coach team members, coordinate staffing changes, resolve escalated customer issues, and collaborate with HR, IT, workforce management, and operations teams.

Provides front-desk and administrative support for a dealership, including answering calls, assisting customers, preparing mail, filing, supporting accounting and title administration, and delivering paperwork to banks, vendors, and the post office.

Processes deposit account changes, transactions, closures, reconciliations, research, and adjustments while maintaining accuracy, timeliness, and regulatory compliance. Provides operational support to retail banking staff and the customer contact center, manages high-volume requests, responds to inquiries, and assists with workflow optimization and departmental projects. Requires strong data-entry skills, attention to detail, organization, customer service, and adaptability to banking software.

Manages U.S. office operations, front desk services, supplies, purchasing, vendors, facilities, scheduling, travel, events, and administrative processes. Provides HR support for recruiting, onboarding, employee records, lifecycle changes, and offboarding. Coordinates visitors, service providers, office readiness, and business documentation while maintaining an organized and efficient workplace.

Supports the airline Safety Department through safety data collection, analysis, reporting, and program administration. Assists with Internal Audit and Evaluation Program activities, FAA safety programs, audits, trend analysis, safety publications, training coordination, manual revisions, and employee badging. Works with executives, regulators, labor representatives, and business partners while maintaining confidential information and improving administrative safety processes.

Provides first-level customer support to patients, physicians, providers, and internal customers by phone, email, and written communication. Resolves inquiries accurately and efficiently, escalates complex complaints, maintains department quality and productivity metrics, follows policies, and handles sensitive information. The role requires empathy, strong communication, typing, computer proficiency, flexibility for holidays and on-call schedules, and learning laboratory and medical terminology.