Top Operations & Support Jobs

Coordinate training logistics and venues, support trainers and participants, maintain contact with trainers and vendors, handle inquiries, schedule meetings and timetables, prepare training materials, and help deliver Learning Services projects on time and with quality while engaging with customers and vendors.

Provide onsite managed-services support for the Ericsson Wallet Platform: ensure system stability, patching, failover readiness, incident troubleshooting, RCA coordination, release/deployment support, SLA/KPI adherence, shift/on-call support, customer interfacing, mentorship, and knowledge-base creation.

Manage and support enterprise infrastructure across VMware, Nutanix, Azure, and Windows Server. Perform administration, monitoring, lifecycle management, incident/change management (ITIL), DR/backup, performance tuning, root cause analysis, automation, and cross-team collaboration to ensure high availability and operational excellence.

Provide high-level administrative support to Customer Unit leadership and account teams: calendar and travel coordination (domestic/international), meeting and event logistics, purchase order and invoice processing, tool and AI-driven workflow support, stakeholder communication, and ensuring compliance with company policies and ethics.

Serve as the primary customer interface and owner of end-to-end service lifecycle for Mobile Financial Services. Ensure service governance, SLA/KPI adherence, incident and change management, service design and transformation, and stakeholder engagement. Drive automation, AI/ML and analytics-led optimization and continuous improvement in collaboration with architecture, reliability, and delivery teams.

The ICT Asset Manager will manage hardware and software assets, overseeing inventory, procurement, and compliance while collaborating with global teams and stakeholders to enhance asset utilization and efficiency.

Operate and support the Ericsson Wallet Platform: execute maintenance, patching, upgrades, troubleshooting and incident/change management; meet SLAs; investigate, reproduce and fix issues; run shift-based operations and communicate status to stakeholders.

The Warehouse Operations Specialist will manage outbound logistics, ensure timely shipments, coordinate with 3PL providers, maintain quality control, and drive continuous improvement initiatives.

The Department Assistant provides administrative support, manages schedules, coordinates projects, and ensures compliance with Ericsson's policies while fostering organizational efficiency.

The Executive Administrative Assistant provides high-level administrative support, coordinating activities, managing inquiries, and driving operational efficiency for management. Key tasks include scheduling, communication, meeting preparation, and supporting executive needs with strategic insights.