Top Operations & Support Jobs

Lead the EHSW function for Ericsson in Australia and New Zealand, focusing on health, safety, and well-being in high-risk environments. Develop strategies and ensure compliance with regulations across jurisdictions while managing a small specialist team.

The Senior Warehouse Process Specialist leads material handling strategy improvements, manages change initiatives, ensures compliance, and drives data-based enhancements while collaborating globally and locally.

Lead end-to-end delivery of Managed Services for enterprise customers, ensuring SLAs/KPIs, managing incidents/escalations, driving service improvements, managing budgets, and maintaining customer relationships.

The Fault Management Engineer will lead 24x7 fault management, perform root cause analysis, manage incidents, generate reports, and mentor junior engineers across network domains.

As a Service Delivery Manager, you will manage customer relationships, oversee service delivery, ensure compliance with SLAs, monitor budgets, and identify sales opportunities.

The role involves managing a team of Data Center Technicians, focusing on talent acquisition, development, and performance management to meet operational needs.

Drive supplier performance and continuous improvement via regular site visits, root-cause analysis, KPI review, process and tool improvements, cross-market collaboration, and support for construction governance and project teams.

Lead operational excellence for a strategic Singtel account by owning end-to-end operational performance, incident management, service assurance, and network resilience. Drive AI/automation initiatives, ensure SLAs and KPIs, manage executive stakeholder relationships, mitigate operational risk, and govern support and managed service delivery to improve stability, customer experience, and operational efficiency.

Manage end-to-end problem lifecycle for Core network domain incidents; perform RCA and trend analysis; maintain KEDB; drive fixes with L1/L2/L3, vendors, and customers; produce RCA and problem reports; support continual service improvement and SLA adherence.

The Trade Compliance Advisor will ensure compliance with Indonesia trade regulations, manage customs activities, and mentor stakeholders on import/export processes while mitigating risks.