Top Operations & Support Jobs

Lead and scale renewals operations by building long-range plans, KPIs, dashboards, and deal governance. Drive renewals forecasting, conduct data-driven analysis, manage cross-functional processes with Sales/Finance/Deal Desk, and lead root-cause problem solving and process improvements to optimize renewal rates.

Lead CPQ strategy and roadmap, own Quote-to-Cash platform architecture, manage a team of analysts and managers, drive cross-functional alignment, implement governance/data standards, measure CPQ performance with KPIs/OKRs, and deliver large-scale systems and change-management programs to improve quoting accuracy and sales velocity.

Rubrik invites engineers to join their talent community to be part of a team dedicated to data security, innovation, and inclusion. Candidates should be motivated to tackle challenges and contribute to product development.

Lead and develop the Service Desk and oversee Endpoint Engineering, System Administration, AV, and IT Automation. Improve employee IT experience through automation and AI, handle incidents/onboarding/offboarding, manage vendors/budgets/contracts, track KPIs, support audits (SOC2, SOX, PCI), and serve as senior escalation for complex IT challenges while partnering cross-functionally.

Support Renewals Operations through analytics, reporting, and forecasting; analyze renewal workflows and quoting; ensure data quality across CRM and renewal systems; partner cross-functionally to improve processes, implement system enhancements, and support strategic GTM initiatives to maximize ARR retention.

Lead operational strategy and GTM for Rubrik's managed services channel. Build strategic MSP relationships, drive joint business planning, QBRs, program design, metrics, pipeline accountability, cross-functional initiatives, and advocate partner needs to product, marketing, and enablement teams to grow MSP-sourced revenue.