Senior Manager, Product Operation - CPQ Strategy & Operations

Posted Yesterday
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Rubrik is on a mission to secure and accelerate the world's AI transformation.
The Role
Lead CPQ strategy and roadmap, own Quote-to-Cash platform architecture, manage a team of analysts and managers, drive cross-functional alignment, implement governance/data standards, measure CPQ performance with KPIs/OKRs, and deliver large-scale systems and change-management programs to improve quoting accuracy and sales velocity.
Summary Generated by Built In
About the team:

CPQ & NPI Operations team sits within Product Operations and is at the core of how we bring new products to market and optimise our quote-to-cash process. We don’t just operationalise new SKUs—we ensure seamless integration of next-generation quoting tools, drive automation, and enhance the overall sales experience. We partner across Product, Engineering, Sales, Deal Desk, and Finance to streamline how products are configured, quoted, sold, and provisioned. Our team ensures that our CPQ and Product Master tools remain high-performing, scalable systems—balancing automation, policy enforcement, and ease of use without overloading it with unnecessary complexity.

What you’ll do?
  • Own the strategic vision and multi-year roadmap for Rubrik's CPQ platform and Quote-to-Cash ecosystem — ensuring the platform scales with Rubrik's business growth, evolving GTM strategy, and product portfolio expansion
  • Serve as the senior business owner and executive thought partner for CPQ, driving alignment across Sales, Revenue Operations, Finance, IT, and Product on priorities, investments, and outcomes
  • Lead a team of high-calibre business analysts and operations managers; cultivate a culture of excellence, accountability, and continuous development — elevating team capability to match the ambition of Rubrik's growth trajectory
  • Define and govern the CPQ operating model — establishing scalable processes, data standards, and governance frameworks that reduce friction, improve sales velocity, and ensure quote accuracy at scale
  • Architect CPQ solutions that support Rubrik's NPI, bundling, and commercial innovation requirements — enabling the business to bring new offerings to market faster without compromising operational integrity
  • Partner with senior Sales and GTM leadership to identify and drive strategic initiatives that improve seller productivity, reduce deal cycle time, and enhance the overall quoting experience
  • Establish and own a CPQ performance framework — designing KPIs and OKRs that provide leadership with real-time visibility into the health of the quoting process, system adoption, and operational efficiency
  • Lead the evaluation and integration of emerging technologies and capabilities into the CPQ ecosystem; build the business case, champion investment decisions, and oversee execution
  • Drive organisational change management at scale — ensuring new processes, systems, and capabilities are adopted effectively across global Sales and Operations teams, with robust training and enablement programs
  • Represent CPQ strategy in cross-functional planning forums and executive reviews; develop compelling, insight-driven narratives that connect CPQ performance to broader business outcomes
Experience you'll need:
  • 8+ years of progressive experience in Sales Operations, Revenue Operations, or Deal Operations functions, with deep expertise in CPQ strategy and end-to-end Quote-to-Cash transformation
  • Demonstrated ability to build and scale CPQ platforms in high-growth SaaS environments — from foundational design through enterprise-wide adoption
  • Strategic thinker with strong financial and business acumen; experienced in translating complex business models, pricing strategies, and GTM motions into scalable CPQ solutions
  • Expert-level proficiency in Salesforce CPQ (Steelbrick); hands-on depth paired with the ability to set architectural direction and hold technical teams accountable to best practices
  • Proven track record of leading large-scale systems and process transformation programs, driving alignment across Sales, Finance, Legal, IT, and Product organisations
  • Exceptional executive presence and communication skills — ability to influence and partner with C-suite and senior leadership, synthesise complexity into clear narratives, and drive strategic decisions
  • 6+ years of people management experience, including leading managers and building high-performing, senior-calibre teams in fast-paced, scaling environments
  • Strong command of data modelling, revenue analytics, and business intelligence to inform CPQ strategy and performance management
  • Experience with master data management, pricing governance, and revenue recognition considerations in a SaaS or subscription business is strongly preferred
Join Us in Securing and Accelerating the World's AI Transformation

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. 

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:
  • Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

  • Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

  • Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Skills Required

  • 8+ years of progressive experience in Sales Operations, Revenue Operations, or Deal Operations
  • Demonstrated ability to build and scale CPQ platforms in high-growth SaaS environments
  • Strong financial and business acumen; translate pricing strategies and GTM motions into scalable CPQ solutions
  • Expert-level proficiency in Salesforce CPQ (Steelbrick) with hands-on depth and architectural direction experience
  • Proven track record leading large-scale systems and process transformation programs across Sales, Finance, Legal, IT, and Product
  • Exceptional executive presence and communication skills to influence C-suite and senior leadership
  • 6+ years of people management experience, including leading managers and building high-performing teams
  • Strong command of data modelling, revenue analytics, and business intelligence
  • Experience with master data management, pricing governance, and revenue recognition considerations in SaaS/subscription businesses

What the Team is Saying

Isabelle Stepien
Eric Chang
Lewi Abseno
Khushboo Kashyap

Rubrik Compensation & Benefits Highlights

  • Healthcare Strength Medical coverage includes multiple UMR PPO/HDHP and Kaiser HMO options with 100% preventive care and relatively low employee premiums, plus dental and vision. HSA contributions of $900 individual and $1,800 family further strengthen value for HDHP enrollees.
  • Parental & Family Support Family-forming benefits include support via Carrot/Progyny with up to $25,000 lifetime reimbursement for fertility, adoption, and surrogacy, alongside paid parental and family care leave. This breadth supports diverse paths to parenthood and caregiving needs.
  • Wellbeing & Lifestyle Benefits Mental health access via Modern Health provides 10 therapy and 10 coaching sessions at no cost, complemented by a $50/month Forma wellness stipend. Additional perks such as commuter benefits, legal and pet insurance, and hybrid work broaden lifestyle support.

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The Company
HQ: Palo Alto, CA
3,000 Employees
Year Founded: 2014

What We Do

Rubrik (NYSE: RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes.

Why Work With Us

At Rubrik, we believe in the Power of You. You have limitless potential to grow, innovate, and create meaningful impact. United by our purposeful mission, we empower you to boldly pursue your ambitions, shape the future of cybersecurity, and make your unique mark on what we're building. Join us, and unlock your infinite potential.

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Employees engage in a combination of remote and on-site work.

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