Top Operations & Support Jobs

The Area Manager leads hourly associates in receiving, storage, and shipping processes, ensuring productivity and quality objectives are met while fostering a positive environment.

Lead inventory management and supply chain initiatives, managing a team while enhancing operational excellence and collaborating with cross-functional stakeholders.

The Operations Manager will lead fulfillment center activities, drive continuous improvement, manage staff, and ensure safety and efficiency.

Serve as the UKG domain expert for configuration, support, and implementation of Time & Attendance, Scheduling, Reporting, Attendance, and Accruals. Translate business needs into functional requirements and technical specs, manage projects and releases, support testing (SIT), optimize processes and integrations, and train/mentor teammates to deliver effective WFM solutions.

Monitor contact center operations in real time, adjust staffing and schedules, forecast call volumes, produce performance reports, partner with pharmacy operations to meet SLAs, analyze forecasts vs. results, and optimize resource efficiency across multi-site contact center operations.

Lead 45–85 frontline contact center agents and 3–5 managers. Drive coaching, talent development, workforce planning, stakeholder partnerships, compliance, change management, and operational improvements to improve customer and employee experience.