Top Operations & Support Jobs

Own regional revenue operations for the Americas by managing forecasting, pipeline health, performance reporting, dashboards, business reviews, and CRM data quality. Partner with sales and cross-functional leaders on territory planning, capacity modeling, and operational improvements. Use Salesforce, Tableau, Databricks, Gong, Claude, AI, and automation to improve forecasting accuracy, streamline workflows, and translate business data into actionable recommendations.

Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.

Manage revenue operations for Japan by optimizing sales processes, forecasting, analytics, tools, and cross-functional initiatives. The role supports quarterly business reviews, sales enablement, performance insights, reseller opportunity processing, and go-to-market strategy execution. Success requires SaaS sales operations experience, Salesforce and related GTM tool administration, advanced Excel skills, senior stakeholder collaboration, and Japanese-English business fluency.

Manages a globally distributed IT Service Desk team, ensuring efficient incident resolution, request fulfillment, SLA compliance, KPI performance, and continuous process improvement. Oversees budgets, vendors, asset management, organizational change, service standards, employee development, coaching, and career progression. Partners cross-functionally to improve security, productivity, user experience, and digital transformation while maintaining consistent global support operations.