Top Operations & Support Jobs

Manage and accompany field operations, achieve targets, conduct meetings with customers, collaborate with teams, and provide customer support.

The Systems Analyst will optimize finance and legal systems by configuring ERP and procurement tools, improving processes, and enhancing governance efforts.

Lead Remitly's business growth in Africa, managing regional P&L, driving strategic initiatives, and advocating for customer needs while collaborating with global teams.

The Head of Debit Card Risk will manage fraud risks for Remitly's Debit Card, design fraud controls, analyze data, and collaborate with teams to enhance customer experience.

The Disputes Operations Senior Team Manager will lead the Disputes Operations team, managing fraud detection, compliance, and operational efficiency while developing strategic plans and enhancing customer experience.

The Facilities Administrator facilitates office events, manages supplies, coordinates access, and supports overall office operations, ensuring a welcoming environment.

The APAC Facilities Manager will oversee facilities operations, lead regional teams, manage budgets, and ensure compliance with health and safety regulations across Asia Pacific offices.

The Workforce Scheduler optimizes and manages scheduling processes to align agent schedules with customer demand, improve efficiency, and support operations. Responsibilities include resource allocation, staffing requirements, real-time updates, and data analysis to enhance service levels and performance.