Top Operations & Support Jobs

Work Thurs–Sun securing carrier capacity by making high-volume outbound and inbound calls, negotiating shipment moves, tracking freight, solving transit issues, and updating internal customer sales teams.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, manage communication regarding shipments, and solve issues efficiently. You will engage in high-volume phone interactions and navigate the relationship between customers and internal teams.

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, handle inbound/outbound calls, solve transit issues, and communicate updates.

As a Coverage Specialist, you will secure carrier capacity for shipments, solve problems, and communicate updates during transit. This role emphasizes high-volume phone interactions and teamwork.

Serve as primary liaison for assigned accounts managing delivery-to-cash: invoicing, AR aging, collections, discrepancy resolution, payment application, and process improvement. Collaborate with sales, BizDev, and cash teams; maintain documentation, SOPs, and ensure timely, accurate billing and payments.

The Account Representative manages customer operations, coordinates with carriers, ensures profitability, tracks KPIs, and identifies improvement opportunities.