Top Operations & Support Jobs

The Customer Relations Specialist manages accounts, ensuring correct invoicing and timely payments, supporting the sales team, and improving processes for customer satisfaction.

The Associate Claims Examiner processes claims under supervision, manages financial transactions, communicates with stakeholders, and learns industry regulations for claims management.

The Service Desk Technician serves as the first contact for internal customers, resolves technical issues, performs troubleshooting, and manages IT projects with senior support as needed.

As a Coverage Specialist, you will secure carrier capacity for customer shipments, communicate internally about shipment statuses, and engage in high-volume calls with carriers. After training, you will have opportunities to grow into various roles within the logistics field, based on performance.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, manage communication regarding shipments, and solve issues efficiently. You will engage in high-volume phone interactions and navigate the relationship between customers and internal teams.

As a Coverage Specialist, you will learn logistics, secure carrier capacity, communicate with sales teams, and resolve transit issues. After training, you'll begin making inbound/outbound calls to transport shipments efficiently.

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

The Account Representative manages customer operations, coordinates with carriers, ensures profitability, tracks KPIs, and identifies improvement opportunities.

The Claims Analyst manages complex cargo claims, ensuring financial integrity, compliance, and operational efficiency, while mentoring junior staff and maintaining external relationships.

The Claims Analyst will manage complex cargo claims, drive financial integrity, mentor junior members, and enhance operational strategies through analytics and external relations.