Top Operations & Support Jobs

Work Thurs–Sun securing carrier capacity by making high-volume outbound and inbound calls, negotiating shipment moves, tracking freight, solving transit issues, and updating internal customer sales teams.

Manage temperature-controlled and perishable cargo claims from filing through resolution. Investigate freight losses, negotiate settlements, coordinate salvage or disposal, validate documentation, reconcile claim finances, monitor cold-chain compliance, and track risk trends. Partner with sales, legal, carriers, customers, and operational risk teams while maintaining accurate records and escalating complex or litigated claims.

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

The Account Representative manages customer operations, coordinates with carriers, ensures profitability, tracks KPIs, and identifies improvement opportunities.