Top Customer Support Jobs in Oklahoma City, OK

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

Lead delivery of onboarding, cross-skilling, and train-the-trainer programs for Premium & Priority support. Maintain SME production duties, drive continuous process improvements, collaborate cross-functionally on training design, and ensure regulatory and quality alignment to improve customer experience and operational metrics.

The Manager, CX Workforce Capacity will develop workforce strategies, manage a team, optimize staffing models, analyze performance, and enhance processes for the Customer Experience team.

Monitor real-time contact center activity, manage service escalations, produce intraday and productivity reports, analyze forecast vs. actuals, identify scheduling gaps, and provide performance insights to WFM, operations, and client stakeholders.

CLEAResult seeks talented individuals for sustainability roles focused on energy efficiency, climate change, and environmental impact. Opportunities exist in various skillsets including marketing and customer support.

Provide client support for bank products and services, troubleshoot technical issues, and assist clients while maintaining controls and adhering to deadlines.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.

The role involves providing high-level customer service, updating patient accounts, monitoring requests, and assisting IT with access issues.

The Senior Quality Assurance & Training Manager will manage QA and training programs for customer support teams, leveraging analytics and AI to improve processes and performance.

The Claims Representative investigates claims related to property, auto, or general liability, evaluates coverage and damages, and ensures excellent customer service throughout the claims process.