Top Customer Success Jobs in New York City, NY
As a Customer Success Manager, you will facilitate customer onboarding, provide strategic guidance, host training sessions, and drive customer adoption and retention by identifying challenges and suggesting solutions. You will also manage account renewal and upsell discussions, ensuring timely and successful outcomes.
The Digital PR Outreach Specialist will develop and execute outreach campaigns to obtain backlinks from authoritative sites, boosting the visibility of www.helloklarity.com. Responsibilities include tracking campaign progress, collaborating with the content team, and managing digital PR projects to enhance site authority and drive traffic.
The Customer Success Specialist at Botkeeper will focus on enhancing client retention and satisfaction by providing tailored training, ongoing support, and strategic consulting. The role involves building strong client relationships, collaborating with sales for onboarding, and utilizing analytics for product enhancement, ensuring clients realize the full value of the offerings.
As a Customer Support Enablement Specialist at Field Nation, you will train and develop support staff while optimizing internal processes to enhance user experience. The role involves collaborating with support managers, rolling out new strategies, and addressing customer escalations, all aimed at improving service efficiency and quality.
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
As a Partner Success Manager, you will manage relationships with college campus partners, ensuring successful implementation and ongoing engagement. Your role will involve providing reports, identifying growth opportunities, and crafting strategic success plans to enhance partner relationships.
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
As a Community Support Associate at Polycam, you will engage with and grow online communities, especially on Discord and Reddit. Responsibilities include moderating discussions, handling support inquiries, organizing community events, and analyzing community metrics to drive engagement and implement improvements.
The Customer Experience Specialist will support the Customer Experience team, manage customer requests, and enhance inter-departmental communication. Responsibilities include documentation management, scheduling, and improving processes to drive customer satisfaction and operational efficiency.
Top Companies in New York City, NY Hiring Customer Success Roles
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