Top Customer Success Jobs in New York City, NY

As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.

The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.

As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.

Modus is seeking self-driven individuals to join their remote-first team, focusing on consulting with clients and engaging in collaborative software development projects. Responsibilities include contributing to community through open source, client interaction, and participating in learning and development activities.

The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.

As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.

The Customer Success Engineer will oversee a portfolio of customers, ensuring satisfaction and growth by providing technical product demonstrations and application insights. Responsibilities include managing post-sales activities, driving product value to customers, and maintaining strong relationships while addressing customer needs and deploying the Apiiro platform effectively.