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Top Customer Success Jobs in New York City, NY

1,213+ Job Results
7 Days Ago
New York City, NY
Remote
702 Employees
5-7 Years of Experience
702 Employees
5-7 Years of Experience
Food
The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
7 Days Ago
New York City, NY
Remote
5-7 Years of Experience
5-7 Years of Experience
Artificial Intelligence • Information Technology
In this role, you will manage day-to-day relationships with Exiger customers, ensuring they optimize their use of the technology for risk management. You'll provide superior customer experiences, resolve product issues, educate clients, and communicate customer feedback to internal teams while leading initiatives to enhance product usage and customer satisfaction.
7 Days Ago
New York City, NY
Remote
1,880 Employees
3-5 Years of Experience
1,880 Employees
3-5 Years of Experience
Software
The Senior Customer Success Engineer at OutSystems will provide technical guidance to customers using the OutSystems Low-Code Development Platform, ensure successful adoption, oversee solution architecture design, perform technical reviews, and facilitate strong customer relationships to drive technology usage and customer advocacy.
7 Days Ago
New York City, NY
Remote
775 Employees
1-3 Years of Experience
775 Employees
1-3 Years of Experience
Marketing Tech • Design
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
7 Days Ago
New York City, NY
Remote
114 Employees
3-5 Years of Experience
114 Employees
3-5 Years of Experience
Information Technology • Consulting
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
7 Days Ago
New York City, NY
Remote
44 Employees
3-5 Years of Experience
44 Employees
3-5 Years of Experience
Blockchain
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
7 Days Ago
New York City, NY
Remote
135 Employees
110K-140K Annually
5-7 Years of Experience
135 Employees
110K-140K Annually
5-7 Years of Experience
Artificial Intelligence • Fintech
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
7 Days Ago
New York City, NY
Remote
28 Employees
50K-60K Annually
1-3 Years of Experience
28 Employees
50K-60K Annually
1-3 Years of Experience
Insurance
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
7 Days Ago
New York City, NY
Remote
361 Employees
75K-85K Annually
5-7 Years of Experience
361 Employees
75K-85K Annually
5-7 Years of Experience
Software
The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.
7 Days Ago
New York City, NY
Remote
468 Employees
3-5 Years of Experience
468 Employees
3-5 Years of Experience
Healthtech • Pharmaceutical • Telehealth
The Infusion Client Coordination Manager will manage a global implementation and training team, focusing on enhancing client experiences and operational efficiency. Responsibilities include supporting revenue growth, ensuring compliance with infusion billing standards, and creating training systems. The role requires collaboration with clients and cross-functional teams to achieve key performance indicators related to service quality and training effectiveness.
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