Get the job you really want

Top Customer Success Jobs in New York City, NY

1,254+ Job Results
5 Days Ago
New York City, NY
1,797 Employees
Senior level
1,797 Employees
Senior level
Hardware • Other
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
5 Days Ago
New York City, NY
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
5 Days Ago
New York City, NY
Remote
82 Employees
Entry level
82 Employees
Entry level
Cloud • Security • Consulting • Cybersecurity
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
5 Days Ago
New York City, NY
Remote
105 Employees
Junior
105 Employees
Junior
Logistics • Transportation
As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.
5 Days Ago
New York City, NY
Remote
120 Employees
Senior level
120 Employees
Senior level
Retail • Software
The Senior Customer Support Specialist at Zipline delivers first-class customer service by supporting the frontline team and Account Managers. Responsibilities include managing customer inquiries via live chat or email, identifying and escalating issues, maintaining a positive tone, and contributing to internal documentation and training for new hires.
5 Days Ago
New York City, NY
Remote
470 Employees
Expert/Leader
470 Employees
Expert/Leader
Edtech
The Vice President of Client Experience will lead multiple departments to enhance client satisfaction and drive company growth. Responsibilities include managing teams, developing strategies for client relationships, ensuring consistent service delivery across channels, and collaborating with cross-functional teams to achieve organizational objectives. This role emphasizes exceptional leadership and strategic insight in fostering a culture of excellence and innovation.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
5 Days Ago
New York City, NY
Remote
148 Employees
Junior
148 Employees
Junior
Artificial Intelligence • Big Data • Machine Learning • Analytics • Financial Services
The Customer Success Associate will assist customers across multiple channels, ensuring their inquiries are handled efficiently while documenting interactions in the CRM system. The role requires problem-solving abilities and collaboration with the Customer Success Manager to enhance service quality and troubleshoot issues.
5 Days Ago
New York City, NY
Remote
16 Employees
120K-160K Annually
Senior level
16 Employees
120K-160K Annually
Senior level
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
5 Days Ago
New York City, NY
15,000 Employees
60K-127K Annually
Junior
15,000 Employees
60K-127K Annually
Junior
Biotech • Pharmaceutical
The QA Investigation Specialist is responsible for conducting investigations into non-conformance issues and implementing corrective actions for manufacturing operations. This role includes preparing reports, analyzing data, ensuring compliance with cGMP standards, and collaborating with cross-functional teams to enhance quality processes.
5 Days Ago
New York City, NY
1,286 Employees
70K Annually
Mid level
1,286 Employees
70K Annually
Mid level
AdTech
As an Account Director in Client Services, you will lead the management of a tech client’s golf sponsorship portfolio, oversee client relationships, develop activation plans, manage budgets, and coordinate project tracking. This role involves client engagement, team supervision, and execution of sponsorship activations while working closely with various internal and external stakeholders.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size