Top Customer Success Jobs in New York City, NY

As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.

The QRA Specialist monitors the compliance program, assists with inventory and safety compliance, tracks regulatory records, conducts internal audits, and helps maintain safety and security standards in the Distribution Center.

The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.

The Customer Success Associate will ensure customer satisfaction by managing onboarding, integration, and account performance. This role involves building strong relationships with customers, monitoring account health, and collaborating with internal teams for seamless implementation of payment solutions.

As a Customer Success Director at Fairmarkit, you will build strong relationships with customers, develop success plans, and ensure client adoption of Fairmarkit's procurement solutions. You will act as a trusted advisor, drive customer engagement, and help clients meet their business objectives and strategic outcomes while achieving renewal and growth targets.

The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.

The Technical Customer Operations Manager ensures operational alignment and communication with hyperscale customers, managing technical requirements, resolving issues, and driving improvements. Key responsibilities include acting as a liaison between customers and internal teams, overseeing incident management, and monitoring performance against SLAs. The role involves project coordination, customer engagement, and maintaining compliance with operational documentation.