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Top Customer Success Jobs in New York City, NY

1,214+ Job Results
5 Days Ago
New York City, NY
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Cloud • Healthtech • Information Technology • Consulting
The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.
Top Benefits:
401-K
Company Outings
Dental Insurance
+17 More
5 Days Ago
New York City, NY
Remote
208 Employees
85K-105K Annually
1-3 Years of Experience
208 Employees
85K-105K Annually
1-3 Years of Experience
Big Data • Healthtech • Information Technology • Analytics
The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.
5 Days Ago
New York City, NY
Remote
272 Employees
3-5 Years of Experience
272 Employees
3-5 Years of Experience
Software • Consulting
The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.
Top Benefits:
401-K
Health Insurance
5 Days Ago
New York City, NY
Remote
54 Employees
1-3 Years of Experience
54 Employees
1-3 Years of Experience
Analytics
The Strategy Associate role involves assisting with the design, analysis, and reporting for various qualitative and quantitative research projects. Responsibilities include helping with questionnaire design, data collection planning, proposal development, research report drafting and proofreading, all while ensuring quality assurance in a fast-paced environment.
5 Days Ago
New York City, NY
Remote
24 Employees
1-3 Years of Experience
24 Employees
1-3 Years of Experience
Information Technology • Other • Software • Consulting
This position entails alerting candidates about relevant startup job opportunities while promoting diversity and inclusion in the application process. Candidates are encouraged to apply regardless of whether they meet every qualification.
5 Days Ago
New York City, NY
Remote
70 Employees
5-7 Years of Experience
70 Employees
5-7 Years of Experience
Real Estate
As an Enterprise Customer Success Manager, you will manage a portfolio of enterprise and large mid-market customers, focusing on customer adoption, retention, and growth. You will develop relationships with key stakeholders, provide actionable insights and data analysis, and work with cross-functional teams to meet customer needs. Your role includes mentoring entry-level CSMs and ensuring compliance with best practices while achieving set goals.
5 Days Ago
New York City, NY
Remote
89 Employees
5-7 Years of Experience
89 Employees
5-7 Years of Experience
Other
As an Enterprise Customer Success Manager at Rentable, you will enhance customer relationships, drive growth and retention, manage a portfolio of enterprise clients, identify opportunities, and collaborate with cross-functional teams to meet client needs and achieve business goals. You will also mentor junior team members and ensure compliance with best practices while consistently meeting performance indicators.
Top Benefits:
Remote Work Program
5 Days Ago
New York City, NY
Remote
300 Employees
62K-79K Annually
3-5 Years of Experience
300 Employees
62K-79K Annually
3-5 Years of Experience
Software
The Customer Success Manager will partner with Typeform's Enterprise customers to ensure they achieve their business goals. Responsibilities include driving adoption, retention, account reviews, and collaborating across teams to improve the customer experience and provide actionable insights.
5 Days Ago
New York City, NY
Remote
178 Employees
3-5 Years of Experience
178 Employees
3-5 Years of Experience
Edtech
Securly is inviting interested candidates to apply for future positions across various departments. The company values diverse talent and seeks individuals who can contribute to its innovative EdTech products focused on student wellness and AI. By applying, candidates join a talent pool for future opportunities that better match their skills and aspirations.
6 Days Ago
New York City, NY
Remote
77 Employees
1-3 Years of Experience
77 Employees
1-3 Years of Experience
Software
Zowie is seeking self-driven and ambitious individuals to join its growing team. The company focuses on enhancing customer service through AI, providing rapid support and driving customer loyalty for leading ecommerce brands. Candidates are encouraged to share their areas of interest for potential roles that align with their skills.
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